Susan was appointed President of Reuters Media in July 2011.

Susan joined Reuters in 1993 in Business Development and has held a number of different management roles in the company, including running the global news product group and the global equities business.

Prior to her current appointment, Susan was President of Global Investment Focus Accounts. Previously, she was Managing Director - UKI Sales & Service, first for Reuters in 2007, and then for Thomson Reuters following the acquisition of Reuters by Thomson Corporation in 2008. Prior to that, Susan was Global Head of Corporate Strategy for Reuters.

Before joining Reuters, Susan worked in corporate finance, specializing in mergers and acquisitions. She has an MA in Chinese and History of Art from St John's College Cambridge and an MBA from Harvard Business School.