Medical Center of Central Georgia Creates New Opportunities: New Hospital Referral Source Increases Admissions to Post-Acute Setting
Macon, Ga., uses ACTION O-I® and Strategic Operational Consulting Services to examine costs and identify opportunities to decrease expenses, lower LOS, and increase quality outcomes.
Medical Center of Central Georgia (MCCG), a 603-bed, full-service, acute-care hospital, serves an estimated population of 750,000 residents and is the second largest hospital in the state of Georgia. MCCG‘s services include medical-surgical, obstetric, pediatric, psychiatric, cardiac intensive care, neurology intensive care, pediatric intensive care, and cardiac surgery
intensive care. It also provides a broad range of community-based, outpatient diagnostic, primary care, urgent-care services, extensive home-health, and hospice-care services, as well as comprehensive rehab services.
An entity of Central Georgia Health System, MCCG is a designated Level I Trauma Center and Magnet™ hospital for nursing serving the residents of central and south Georgia with a primary and secondary service area of 28 counties. The Medical Center has approximately 5,000 employees and a medical staff of more than 500 physicians. MCCG is also the primary<br />
academic hospital for Mercer University School of Medicine, providing residency programs for almost 100 residents.
Although MCCG is already financially successful and considered a regional leader in healthcare excellence, its leadership team wanted to sustain and build on these strengths to become a world-class center of excellence.
To accomplish this goal, the center needed better operational and clinical benchmarking data in order to systematically examine costs for each product line and identify opportunities to decrease expenses, lower lengths of stay, and increase quality outcomes.