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North America
| Solution | Phone Number |
|---|---|
| AutEx | +1 800.232.8839 |
| BondWatch | +1 800.225.5459 |
| Classic ILX | +1 800.225.5459 |
| Datastream | +1 888.888.1082 |
| Global Access Direct | +1 888.888.1082 |
| I/B/E/S | +1 888.888.1082 |
| InvestmentView | +1 800.232.2285 |
| Nelson's | +1 888.888.1082 |
| Portfolio Analytics/Vestek | +1 888.888.1082 |
| PORTIA | +1 888.888.1082 |
| SDC | +1 888.989.8373 |
| ShareWatch | +1 800.232.6362 |
| Thomson Baseline | +1 888.888.1082 |
| Thomson Beta Systems | +1 262.789.8900 |
| Thomson BoardLink | +1 866.569.3745 |
| Thomson ONE Corporate Development | +1 800.262.6000 |
| Thomson ONE Corporate Finance | +1 800.262.6000 |
| Thomson ONE Corporate Intelligence | +1 800.262.6000 |
| Thomson ONE Corporate Research | +1 800.262.6000 |
| Thomson ONE Investor Relations | +1 800.262.6000 |
| Thomson ONE Treasury | +1 800.262.6000 |
| Thomson ONE (those not listed above) | +1 888.463.3383 |
| Thomson StreetEvents | +1 888.888.1082 |
| Thomson Research | +1 888.989.8373 |
| Thomson TradeWeb | +1 800.541.2268 |
| Thomson Website & Webcast Services | +1 866.228.2226 |
| Treasura | +1 877.873.2711 |
| VentureXpert | +1 888.989.8373 |
Europe & Middle East
| Country | Solution | Phone Number |
|---|---|---|
| All | Thomson ONE Investor Relations | +44 20.7422.5151 |
| Belgium | All Solutions | +32 (0)2.548.98.77 |
| France | All Solutions | +33 (1)53.32.39.15 |
| Germany | All Solutions | +49 (69)714.05.333 |
| Italy | All Solutions | +39 (02)8639.11.99 |
| Luxembourg | All Solutions | +33 (1)53.32.39.15 |
| Netherlands | All Solutions | +31 (10)424.6635 |
| Spain | All Solutions | +34 (91)745.20.20 |
| Sweden | All Solutions | +46 (8)566.196.10 |
| Switzerland (Geneva) | All Solutions | +41 (44)225.1838 |
| Switzerland (Zurich) | All Solutions | +41 (44)225.1828 |
| United Kingdom | All Solutions | +44 (0)870.458.1052 |
| United Arab Emirates | All Solutions | +971 (0)4.361.1994 |
Asia Pacific
| Country | Solution | Phone Number |
|---|---|---|
| Hong Kong | Thomson ONE IR | +852 2524.0077 |
| Investment Banking | +852 3762.3588 | |
| Tradeweb | +852 3762.3580 | |
| All Other Solutions | +852 2524.0077 | |
| Korea | Corporate Services Solutions | +82 (2)3704.5561 |
| All Other Solutions | +82 (2)2076.8010 | |
| Japan | Thomson ONE IR | +81 3.5218.6580 |
| Investment Banking | +81 3.5218.6580 | |
| Tradeweb | +81 3.5218.7655 | |
| All Other Solutions | +81 3 5218.7600 | |
| New Zealand | All Solutions | 0800.951.206 |
| Thomson ONE Investor Relations | 0800.442.537 | |
| Phillipines | Thomson ONE IR | +63 2.878.5772 |
| Investment Banking | +63 2.878.5777 | |
| Tradeweb | +63 2.878.5738 | |
| All Other Solutions | +63 2.878.5772 | |
| Shanghai | All Solutions | +86 21.6880.8868 |
| Singapore | Investment Banking | +65 6735.1395 |
| All Other Solutions | +65 6879.4122 | |
| Sydney | Investment Solutions | 1.800.002.996 |
| Corporate Services Solutions | +61 2.9373.1200 | |
| All Other Solutions | 1.800.634.264 | |
| Taiwan | All Solutions | 008 185.5287 |
Latin America
| Country | Solution | Phone Number |
|---|---|---|
| Argentina | All Solutions | 0800.288.9999 |
| Aruba | All Solutions | 5411.5554.7391 |
| Bolivia | All Solutions | 800.10.0277 |
| Brazil | All Solutions | 0800.891.7872 |
| Chile | All Solutions | 800.80.0058 |
| Colombia | All Solutions | 01800.944.2979 |
| Costa Rica | All Solutions | 0800.011.0849 |
| Ecuador (Quito) | All Solutions | 1999.119 +1 866.222.0650 |
| El Salvador | All Solutions | 800.6122 |
| Guatemala | All Solutions | 99.99.190 +1 866.222.2581 |
| Guyana | All Solutions | 5411.5554.7391 |
| Honduras | All Solutions | 800.0123 +1 866.222.2605 |
| Mexico | All Solutions | 01800.123.0162 |
| Neth. Antilles (Curacao) | All Solutions | 001.800.898.4679 |
| Nicaragua | All Solutions | 001.800.044.0075 |
| Panama | All Solutions | 001.800.898.4679 |
| Paraguay | All Solutions | 21.444.528 |
| Peru | All Solutions | 0800.51.828 |
| St. Marteen | All Solutions | 5411.5554.7391 |
| Uruguay | All Solutions | 000.411.009.3079 |
| Venezuela | All Solutions | 0800.100.4242 |
Americas
| ALL SERVICES (excluding Corporate Services) | Phone Number | |
| North America | +1 800.782.5555 (Toll-free) +1 646.223.8593 | |
| Brazil | +55 11.5644.7800 | |
| Canada | +1 416.956.1077 | |
| Chile | +562.437.4429 | |
| Colombia | +571.634.4142 | |
| Mexico | +52 55.5282.8270 | |
| Venezuela | +58.212.277.2632 | |
| CORPORATE SERVICES | ||
| IR, PR, Business Intelligence Services | North America | +1 866.915.9891 |
| Webcasting, Corporate Communications | North America | +1 617.856.4030 |
| All Corporate Services | Latin America | +55 11.5644.7871 |
Europe/Middle East/Africa
| ALL SERVICES (excluding Corporate Services) | Phone Number | |
| Africa | +27 11 775.3006 | |
| Austria | +43 15 311.2361 | |
| Belgium (eXimius) | +32 (0)15 29.6800 | |
| Czech Republic | +420 22 419.0404 | |
| CIS | +7 495 961.0100 | |
| Europe (incl. UKI) | +800 8007.0081 +41 22 722.3633 | |
| Greece | +30 210 337.6488 | |
| Gulf/Levant/N. Africa | +971 43 62.5800 | |
| Poland | +48 22 653.9700 | |
| Slovakia | +421(2) 5341.8400 | |
| CORPORATE SERVICES | Phone Number | |
| Webcasting, Corporate Communications and PR | France and Benelux | +33 1 4949.5061 |
| Germany and Switzerland | +49 911 9269.9450 | |
| Italy, Spain and Portugal | +39 (02) 6612.9517 | |
| Middle East and Africa | +97 15 0632.0428 | |
| Nordic and Baltics | +46 8700.1020 | |
| Russia, Central and Eastern Europe | +7 (495) 961.0110 | |
| UK and Ireland | +44 20 7542.1296 | |
| Business Intelligence | France and Benelux | +33 1 4949.5045 |
| Germany and Switzerland | +49 69 7565.1846 | |
| Italy, Spain and Portugal | +34 91 585.8542 | |
| Middle East and Africa | +97 15 0632.0428 | |
| Nordic and Baltics | +46 8700.1088 | |
| Russia, Central and Eastern Europe | +7 (495) 961.0110 | |
| UK and Ireland | +44 (0)20 7542.0400 | |
| Investor Relations | France and Benelux | +33 1 4949.5045 |
| Germany and Switzerland | +49 69 7565.1567 | |
| Italy, Spain and Portugal | +39 (02) 6612.9517 | |
| Middle East and Africa | +97 15 0632.0428 | |
| Nordic and Baltics | +46 8700.1088 | |
| Russia, Central and Eastern Europe | +7 (495) 961.0110 | |
| UK and Ireland | +44 20 7542.1296 | |
Asia/Pacific
| ALL SERVICES (excluding Corporate Services) | Phone Number | |
| South East Asia | Indonesia | +021 344.0517 or 001803.852.9165 |
| Malaysia | +1 800.882.707 | |
| Phillippines | +632 841.8900 | |
| Singapore | 1 800.415.5018 | |
| Thailand | 001 800.612.1105 (Toll-Free) | |
| Vietnam (Hanoi) | +84 4 3934.1726 (Toll-Free) | |
| Vietnam (Ho Chi Minh) | +84 8 3821.8913 (Toll-Free) | |
| North Asia | China (China Unicom) China (China Telecom) | 10800.852.0972 10800.152.0972 |
| Hong Kong | + 852 3002.9772 | |
| Korea (South) | +080 673.0880 | |
| Taiwan/Taipei | +0800 666 062 | |
| Pacific | Australia | +1 800.804.010 |
| New Zealand | +0508 555.595 | |
| South Asia | Bangladesh, India, Pakistan, Sri Lanka | +91 22.6636.9000 |
| Japan | Japan | +81 3.6441.1664 |
| CORPORATE SERVICES | Phone Number | |
| All countries | +61 2 9373.1200 | |
Product Support
For product support please also
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