Financial

Privacy Statement

For the purposes of this Privacy Statement, Reuters Limited, a Thomson Reuters Company, The Reuters Building, 30 South Colonnade, Canary Wharf, London E14 5EP, is the Data Controller.

1. Scope

This Privacy Statement describes the personal information that the Markets Division of Thomson Reuters (encompassing the Media and Financial business units) may collect from you. This information may be used to provide our products and services to you and to tell you about other Thomson Reuters products that might interest you.

This Privacy Statement does not cover the personal information we may collect to incorporate as content into Thomson Reuters products. It also does not cover the information practices at Reuters.com or ThomsonReuters.com. In addition, if a Thomson Reuters product or website has a privacy statement that is different from this one, that privacy statement governs our information practices for that product or website.

2. Personal Information We Collect About You

We only collect personal information about you which is necessary to fulfill our contractual obligations with your or your employer and to pursue Thomson Reuters legitimate business interests.

We may collect the following personal information about you:

  • Professional contact data: This is data that you or your employer may provide to us and includes your name and professional contact details.
  • Professional profile data: This is data that you may provide to us about your job role, function, business focus.
  • Thomson Reuters relationship data: This is data we obtain from our interactions with you, and may include details of the calls you have made to our help desk, visits made to you by our staff, Thomson Reuters marketing materials you have received, your email communication with our staff, data about your preferred activities for marketing events or the Thomson Reuters events you have attended.
  • Credit check data: If you are subscribing to our professional financial and media products as an individual, we may conduct a credit reference check where applicable local law permits us to do so.
  • Product usage data: This is data we obtain about your usage of our professional financial and media products and may include when and which products you have used and the content and functionality you have used in those products.
  • System Test data: This is data we obtain about your software, hardware and connectivity environment to enable us to support the products, as well as any non-Thomson Reuters’ products you may use.
  • Publicly available information: This may include data we obtain from directories, websites, public records or media sources.
  • Referrals: This is data we may obtain about you from other Thomson Reuters companies or through a Thomson Reuters website or other Thomson Reuters clients.
  • Subscription data: This is data we obtain from our interactions with you and may include the products or data sets to which you subscribe or which you are enabled to access.
  • Surveys, competitions, prize draws: This is data you may provide when you participate in our competitions, prize draws or surveys.  
  • Compilations of personal information: This is data we may obtain about you from Thomson Reuters affiliates or third parties and may include conference lists, directories or other lists.  
  • Cookies: Cookies are bits of software that are placed on your computer's hard drive when you visit certain Thomson Reuters financial and media products. We use cookies to help us identify product features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are using a particular product. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all the product features. In some circumstances you will not be able to use our products if you disable the cookies, as they are integral to the way the product operates.
  • Internet Traffic Data: If you use our products or services we also gather information about your use of these, such as general types of data accessed, times and volume of use of the services and traffic data. Traffic data includes logs, details of networks, data and systems accessed, details of the sender and recipients of messages sent over our services, times and location of log on or access, duration of sessions, clickstream and similar usage or system data. The above mentioned information about data traffic refers in most cases to an individual user.

3. How We Use Personal Information

We may use the personal information you provide us for the purpose of fulfilling our contractual obligations with your or your employer. Specifically, we may use your personal information as follows:

  • Administration: We may use the personal information we collect about you to provide our products and services to you and to assist you in your use of our products. This may include setting up your access to a product, providing assistance or training for your use of the product, alerting you to product changes or maintenance periods and invoicing you or your employer for your use of the product.

We may also use the personal information you provide us for the purposes of pursuing Thomson Reuters legitimate business interests.  Specifically, we may use your personal information as follows:

  • Product/Service development, testing and improvement: We may use the personal information we collect about you to develop, test and improve our products. Where we use your personal information in this way we have a policy of anonymizing the information where possible. We may also ask you to participate in surveys to improve our products and service delivery to you. Our surveys allow for customers to remain anonymous. Personal information obtained in our surveys may also be combined in an aggregate form. We use the data obtained through our surveys to plan and implement developments of, and enhancements to, our products, product ranges and areas of customer service.
  • Marketing: We may use personal information we collect about you to contact you by e-mail, post or telephone with information about Thomson Reuters, the products you use, Thomson Reuters products similar to those you use and events that might be of interest to you or your organization. You may ask us to refrain from sending you marketing messages in the "Your Choices" section of this Privacy Statement.

In specified countries* if you use our products in the course of your employment, Thomson Reuters will only send you unsolicited marketing by email if your employer has given its consent for you to receive that marketing, or if your employer has allowed Thomson Reuters to contact you directly and gain your consent to receive that marketing.

* Germany

4. Sharing Personal Information

We do not sell or otherwise disclose the personal information we collect about you, except as described here.

  • Your employer: We may provide your employer with reports containing the product usage data of its employees and details which allow your employer to set up an account so that you can access our products.
  • Third party providers of content: We may share with our third party content providers such personal information as is necessary for them to confirm that a user is entitled to access their content and to evaluate and manage how that content is used in our services. We do not provide this personal information to our content providers for their marketing purposes.
  • Thomson Reuters companies: We may share your personal information with other Thomson Reuters companies so that they may contact you by e-mail, post or telephone to provide you with information about similar Thomson Reuters products and events that might be of interest to you or your organization. You may ask us to refrain from sharing your information among Thomson Reuters companies for their marketing purposes. You may indicate your preference by contacting us as indicated in the "Your Choices" section of this Privacy Statement.
  • Collaboration products: Some of our products, such as messaging or trading products, require you to submit information about yourself in order to participate in the collaboration services provided by that product. Those products may display the information you have submitted to other participants. At the point at which you submit your personal information, we will tell you more about how that information might be used and shared within the product and, where applicable, your choices in respect of that use.  
  • Third Party Service Providers: We may employ third party service providers to process your personal information on our behalf, to the extent it is necessary to fulfill the purposes outlined above. We have contractually bound these service providers to only process data in accordance with our instructions and to comply with specific security and confidentiality requirements.
  • Disclosure for Legal Purposes: We may provide access to your personal information when legally required to do so including, without limitation, to cooperate with government investigations or other legal proceedings.
  • We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided in a manner that is consistent with this Privacy Statement.

5. Transfer of Personal Information to Other Countries

If you are located in the EEA, we may transfer your personal information to countries that may not guarantee the same level of protection for personal information as the one in which you reside. We will only transfer your personal data to the extent it is necessary to fulfill the purposes outlined above.

Recipients of the data are other companies in the Thomson Reuters group of companies and third party service providers.

We are taking appropriate steps to provide an adequate level of protection to your personal information in accordance with the laws applicable in the EEA. No matter where you live, your personal information will be processed in accordance with the other provisions of this Privacy Statement.

6. Security

We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the personal information you provide to us.

7. Your Choices

You may contact us to access the personal information you provide to us and to ask us to update, correct, or delete it from our databases.

We offer opt-in for marketing where required by local law.

You may also request that we cease using your personal information for marketing purposes or for sharing it with other Thomson Reuters affiliates for their marketing purposes.  

In case of any questions regarding our privacy practices, if you would like to execute your rights or would like to submit a complaint please contact our Data Protection Officer at privacy.enquiries@thomsonreuters.com.

8. Translations

Should you require a copy of this Privacy Statement in a language other than English please contact communications@thomsonreuters.com.

9. Changes to this Privacy Statement

This Privacy Statement may be updated periodically. We will indicate below when it was most recently updated and inform you, in this Privacy Statement, through email and/or a notice on the appropriate Thomson Reuters website, of any significant changes.

Last updated: June 2009

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Thomson Reuters Building
30 South Colonnade
Canary Wharf
London E14 5EP
UK
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Global Privacy Officer
Level 10
Thomson Reuters
Thomson Reuters Building
30 South Colonnade
Canary Wharf
London E14 5EP
UK
Email