Clinical Decision Support Contacts Micromedex and Clinical Xpert Products
Customer Support
Business Hours: Monday through Thursday: 7:30am - 4:30pm MST, Friday: 7:30am - 2:30pm MST
Inquiries regarding: general product content, subscription, order, billing & account status.
| E-mail Customer Support [Business Hours only] |
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| United States and Canada | Phone: 1(877) 843-6796 speak the product name, Option 3 for Support or dial 331 at the voice prompt Fax: 1(303) 486-6450 |
| International | Phone: 1(651) 244-4000 Fax: 1(303) 486-6450 |
| United Kingdom | Phone: 44 (0) 207 433-4476 Fax 44 (0) 1628-640694 |
Product and Technical Support
Business Hours: Monday - Thursday 7:00am - 5:00pm MST, Friday 7:00am - 2:30pm MST
Inquiries regarding: product installation & functionality, authentication assistance for internet products and administrative product support. 24/7 Technical Support is provided for urgent technical requests.
| E-mail Technical Support [Business Hours only] |
|
| United States and Canada | Phone: 1(877) 843-6796, Speak the product name, Option 3 for Support or at the Voice Prompt, dial
Fax: 1(303) 486-6450 |
| International | Phone: 1(651) 244-4000 Fax: 1(303) 486-6450 |
| United Kingdom | BT Customers Phone: 0800-89-0011 at the prompt enter: 1(800) 642-7723 C&W Customer Phone: 0500-89-0011 at the prompt enter: 1(800) 642-7723 |
Sales and Product Information
Business Hours: Monday through Thursday 7:00am - 5:00pm MST, Friday: 7:00am - 2:30pm MST
| E-mail Product Information Request Form Have a Salesperson Contact Me |
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| United States and Canada |
Phone: 1(877) 843-6796, Speak the product name, Option 4 for Sales or dial 341 at the voice prompt |
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