Decision support solutions that help beneficiaries become engaged consumers and take greater ownership of their own health and wellness through the use of personalized and relevant healthcare decision support tools.

Benefits

Informed and engaged beneficiaries who make better healthcare decisions that increase the quality of their care while reducing costs.

Our products and services include:

Treatment Cost Calculator

Provides price transparency and supports beneficiaries planning for the financial aspects of their healthcare. This solution helps your beneficiaries understand their real out-of-pocket expenditures for future care and illustrates how these costs vary by provider. The Treatment Cost Calculator can be used by providers to ensure that beneficiaries understand and can plan for future costs - avoiding surprises, improving satisfaction, and freeing providers to focus on care.

Personal Health Insights

Empowers beneficiaries to monitor and improve their health by providing simple, easy-to-read summaries of their healthcare utilization and financial balances. The statements include action-oriented "gaps-in-care" alerts that highlight missing preventive care or treatments according to evidence-based guidelines. Additionally, beneficiaries receive potential savings alerts highlighting opportunities to save on the cost of their healthcare.

Informed Enrollment

Guides beneficiaries to make sound benefit decisions. At the heart of the solution is a personalized healthcare cost and utilization summary for beneficiaries and their dependents. This information can be delivered in letters, integrated into enrollment systems, or provided through our online service. Informed Enrollment engages beneficiaries to thoughtfully consider new options and avoid over-insuring. Using our powerful Advantage Suite database, we populate a personalized employee healthcare usage and cost summary. The summary provides the employee with actual healthcare usage information to inform decisions during enrollment regarding health plan options and FSA contributions.

Personalized Messaging

Proactively engages beneficiaries with persuasive reminders on preventive healthcare. These reminders are tailored to the specific age, gender, ethnicity, medical history, and behavioral profile of each beneficiary. Our solution includes targeted messaging campaigns for distinct segments of your population and then tracks response rates over time to drive refinement and learning.

Health Education Library

Supports beneficiaries in raising their health literacy through patient-focused health education information. This improved health literacy promotes effective discussions with care providers and better healthcare decisions. Beneficiaries can search the health encyclopedia, drug information, health centers, and alternative medicine guides, or use the actionable tools to weigh options, make decisions, and assess their healthcare. Our highly regarded Reuters Health News channel offers accurate, readable, and informative news daily on consumer health topics.

Advantage Suite

Integrates information from diverse sources and systems, organizes it to support decision making, and enables easy access to information in a flexible, customized application. Its powerful applications are linked to an integrated warehouse of medical and prescription claims, encounters, eligibility, lab results, authorizations, health risks assessments, and performance measures.

Consulting Services

Thomson Reuters has the knowledge, the resources, and the consultative experience to help government agencies balance the cost and quality of healthcare within the constraints of the fiscal environment. Our experience with multiple federal agencies enables us to provide unique insights for addressing specific program needs. Our benchmarks help agencies better identify opportunities for program redesign and improvement, while our proven clinical and analytic methods ensure the information is reliable.

Disease Management Analytics

As a leading provider of disease management analytics and consulting services, we take an in-depth analytical approach to helping you design and implement your disease management program. Thomson Reuters expertise in this area is well regarded by organizations across the healthcare industry including public and private purchasers of healthcare, health plans and insurance carriers, state and federal government agencies, and providers around the country. Our disease management research findings and program analysis and development expertise and the results our customers have achieved with our support, have been recognized in The Wall Street Journal, The New York Times, USAToday, and many local and industry trade media.