With Consumer AdvantageTM decision support solutions from Thomson Reuters, healthcare payers -- employers, health plans, and government agencies -- can help their employees, members, and beneficiaries become engaged consumers, who take greater ownership of their own health and wellness, by offering them personalized and relevant healthcare decision support tools.

Benefits
Our Treatment Cost Calculator provides price transparency and supports consumers planning for the financial aspects of their healthcare. This solution helps your consumers understand their real out-of-pocket expenditures for future care and illustrates how these costs vary by provider. The Treatment Cost Calculator can be used by providers to ensure that consumers understand and can plan for future costs -- avoiding surprises, improving satisfaction, and freeing providers to focus on care, not collections.

Personal Health Insights helps consumers monitor and improve their health by providing simple, easy-to-read summaries of their healthcare utilization and financial balances. The statements include action-oriented alerts highlighting opportunities to save money and improve health (gaps-in-care and preventive care).

Our Informed Enrollment solution guides employees to make sound benefit decisions. At the heart of the solution is a personalized, healthcare cost and utilization summary for employees and their families. This information can be delivered in letters, integrated into enrollment systems or provided through our online service. Informed enrollment engages employees to thoughtfully consider new options, maximize their tax advantages, and avoid over-insuring.

Personalized Messaging proactively engages employees with persuasive reminders on preventive healthcare. These reminders are tailored to the specific age, gender and behavioral profile of each recipient making them highly effective. Our solution includes targeted messaging campaigns for distinct segments of your population and then tracks response rates over time to drive refinement and learning over time.

Our Health Education Library supports individuals in raising their health literacy to have effective discussions with their care providers and be more confident in their healthcare decisions. Our highly regarded Reuters Health News channel offers accurate readable and informative news every day on consumer health topics.

Consumer analytics provide clear measurement of your program performance and return on investment. We leverage our competence in data integration to assess and measure program impact and drive ongoing refinement to focus scarce resources effectively.