Healthcare

Consumer Solutions

With Consumer Advantage decision support solutions from Thomson Reuters, healthcare payers -- employers, health plans, and government agencies -- can help their employees, members, and beneficiaries become engaged consumers, who take greater ownership of their own health and wellness, by offering them personalized and relevant healthcare decision support tools.

Benefits

  • Our Treatment Cost Calculator provides price transparency and supports consumers planning for the financial aspects of their healthcare.
  • Personal Health Insights helps consumers monitor and improve their health by providing simple, easy-to-read summaries of their healthcare utilization and financial balances.
  • Personalized Messaging proactively engages employees with persuasive reminders on preventive healthcare.
  • Our Health Education Library supports individuals in raising their health literacy to have effective discussions with their care providers and be more confident in their healthcare decisions.
  • Consumer analytics provide clear measurement of your program performance and return on investment. We leverage our competence in data integration to assess and measure program impact and drive ongoing refinement to focus scarce resources effectively.

  1. Health Education Library

    The Health Education Library is a complete collection of patient-focused health education information. This content is part of our Thomson Reuters Evidence Solutions, relied on by hundreds of thousands of clinicians nationally. Consumers can search the health encyclopedia, drug information, health centers, and alternative medicine guides, or use the actionable tools to weigh options, make decisions, and assess their healthcare.

  2. Personal Health Insights

    Personal Health Insights empowers consumers with simple, easy-to-read summaries of their healthcare utilization and financial balances. The statements also provide "gaps-in-care" alerts that highlight missing preventive care or treatments according to evidence-based guidelines. Additionally, consumers receive potential savings alerts highlighting opportunities to save money on their healthcare.

  3. Personalized Messaging

    The Personalized Messaging solution from the Healthcare business of Thomson Reuters is designed to help health plans and employers proactively engage their employees and members with personalized, timely, actionable information. The persuasive reminders-tailored to the age, gender, ethnicity, household status, and medical history of recipients-tap in to a database of behavioral insights derived from consumer research. The resulting messages are designed to help individuals stay healthy by overcoming perceived barriers to preventive care. 

  4. Treatment Cost Calculator

    With health benefit redesign, consumers are paying a more significant portion of their healthcare costs than ever before. This changing dynamic of healthcare payment creates challenges for both consumers and providers. Decision support tools to engage consumers in planning for healthcare costs and to help providers set expectations up front are imperative.