With Consumer Advantage decision support solutions from Thomson Reuters, healthcare payers -- employers, health plans, and government agencies -- can help their employees, members, and beneficiaries become engaged consumers, who take greater ownership of their own health and wellness, by offering them personalized and relevant healthcare decision support tools.

Member Activation PDF

Benefits

  • Our Treatment Cost Calculator provides price transparency and supports consumers planning for the financial aspects of their healthcare.
  • Personal Health Insights helps consumers monitor and improve their health by providing simple, easy-to-read summaries of their healthcare utilization and financial balances.
  • Personalized Messaging proactively engages employees with persuasive reminders on preventive healthcare.
  • Our Health Education Library supports individuals in raising their health literacy to have effective discussions with their care providers and be more confident in their healthcare decisions.
  • Consumer analytics provide clear measurement of your program performance and return on investment. We leverage our competence in data integration to assess and measure program impact and drive ongoing refinement to focus scarce resources effectively.

Health Education Library

Supports beneficiaries in raising their health literacy through patient-focused health education information. This improved health literacy promotes effective discussions with care providers and better healthcare decisions. Beneficiaries can search the health encyclopedia, drug information, health centers, and alternative medicine guides, or use the actionable tools to weigh options, make decisions, and assess their healthcare. Our highly regarded Reuters Health News channel offers accurate, readable, and informative news daily on consumer health topics.

Personal Health Insights

Empowers beneficiaries to monitor and improve their health by providing simple, easy-to-read summaries of their healthcare utilization and financial balances. The statements include action-oriented "gaps-in-care" alerts that highlight missing preventive care or treatments according to evidence-based guidelines. Additionally, beneficiaries receive potential savings alerts highlighting opportunities to save on the cost of their healthcare.

Personalized Messaging

Proactively engages beneficiaries with persuasive reminders on preventive healthcare. These reminders are tailored to the specific age, gender, ethnicity, medical history, and behavioral profile of each beneficiary. Our solution includes targeted messaging campaigns for distinct segments of your population and then tracks response rates over time to drive refinement and learning.

Treatment Cost Calculator

Provides price transparency and supports beneficiaries planning for the financial aspects of their healthcare. This solution helps your beneficiaries understand their real out-of-pocket expenditures for future care and illustrates how these costs vary by provider. The Treatment Cost Calculator can be used by providers to ensure that beneficiaries understand and can plan for future costs - avoiding surprises, improving satisfaction, and freeing providers to focus on care.