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Healthcare

Detailed Planning Data Identifies Service Line Priorities (BayCare Health System)

BayCare Health System wanted to know which service lines had the most potential to assist in the prioritization of strategic planning and marketing initiatives.

Sophisticated Data Mining Leads Trauma Program to Deeper Understanding of Market (Crozer-Keystone Health System)

Crozer-Chester Medical Center needed to evaluate market share and aggregate community need in the regional service area.

Concurrent Abstraction Creates Opportunity to Achieve 100 Percent Compliance for Heart Failure Core Measures (St. Cloud)

Trailing other organizations in reported core measures, Saint Cloud Hospital decided to use concurrent abstraction to get back on track.

Data Uncovers Areas Of Performance Improvement Resulting In Over A Million Dollars In Savings (Waukesha Memorial Hospital)

Waukesha Memorial Hospital was faced with the challenge of an increasing rate of complications.

Performance Reviews set the course to improve care, efficiency, cost, and standardization (United Regional Health Care System)

Getting credible, risk-adjusted clinical feedback data to its active physicians was a challenge for United Regional Health Care System.

Data Dive Reveals Low Intensivist Utilization — and an Opportunity to Improve Outcomes (Tallahassee Memorial Hospital)

Tallahassee Memorial Hospital performs regular analysis of its physician practices.

Quality Measures Reveal Opportunity To Improve Time To PCI And Reduce Mortality Rates (IASIS Healthcare)

A rapidly changing healthcare environment, along with increased focus on transparency, necessitated IASIS Healthcare to globally evaluate its various business and services lines.

Targeted Strategy Results in $15 Million Reimbursement Increase in Marketing-Related Downstream Revenue

The Centegra Health System marketing team increased their focus on the strategy section of their marketing plan, employing a data-driven approach to increase marketing-related downstream revenue. Watch the video.

Data-Driven Marketing Strategy Brings New Clients to Innovative Retail Clinic

Heartland Health opened The Clinic at Walmart, in June 2010, the organization's first retail-based clinic. This exciting new venture brought great growth potential for the health system, along with the opportunity to reach a new set of prospective patients. Watch the video.

Labor Benchmarking Leads to $5.2 Million in Savings at St. Elizabeth Hospital

In 2007, St. Elizabeth Hospital was spending nearly $1.5 million — more than 7 percent of the hospital's total spend — on contract labor.
Watch the video.

Newton-Wellesley Uses ActionOI to Identify $3 Million in Savings Opportunities

Like most healthcare institutions, challenging financial times coupled with healthcare payment reform forced Newton-Wellesley to aggressively focus on identifying cost-saving opportunities. Watch the video.

Ongoing Benchmarking and Improvements Lead to More Than $11 Million in Savings

Saint Elizabeth Regional Medical Center had previously tackled the large savings opportunities identified in prior year financial reports. Their challenge was to find new savings opportunities.

Health System Identifies More Than $90 Million in Financial Improvements

Having the foresight to initiate a financial-improvement program at the start of the economic crisis put WellStar in a position to remain fiscally strong and keep its aggressive strategic plan on track.

Hospitalist Clinical Process Improvements Save $8 Million And Improve Outcomes (Regional Medical Center Of Orangeburg And Calhoun Counties)

An examination of performance results at the Regional Medical Center of Orangeburg and Calhoun Counties revealed that numbers for patient mortality, length of stay, and cost per hospitalization were higher than desired while quality measures were lower than national benchmarks. Watch the video

Targeting Labor Performance Opportunities Saves $2.3 Million in Overtime and Contract Pay (Advocate Illinois Masonic Medical Center)

Advocate Illinois Masonic Medical Center is a Thomson Reuters 100 Top Hospitals® National Benchmark Award winner. This high performing organization had a proven track record of meeting high expectations. When they realized there was work to be done to improve operating costs, the nursing and finance departments were ready, willing, and able to improve staff efficiency while maintaining AIMMC's exemplary record of quality. Watch the video.

Projected Staffing Expenses Reduced by $35 Million Through Productivity Benchmarking (WellSpan Health)

As an AA-rated integrated delivery system serving northern Maryland and two Pennsylvania counties, WellSpan Health needed to maintain their financial performance to keep that superior rating and continue to fund an increasing capital appetite. Watch the video.

Deep, Localized Market Insights Lead to Better Marketing for Less (Community Healthcare System)

CHS turned to Thomson Reuters Strategic Planning and Marketing Solutions for help refining their marketing programs to better support the strategic goals of the organization.

Enhanced Analytics Help Demonstrate Marketing's Value to the C-Suite (Alexian Brothers Hospitals Network)

Utilizing enhanced analytics allows Alexian Brothers Hospital Network to prove how marketing supports the organization's revenue goals and secure future funding. Watch the video.

A Deep Dive into Key Measures Reveals Improvement Opportunities That Led to Reduced Cost and Improved Care (Trumbull Memorial Hospital)

While Trumbull Memorial Hospital was fighting its way back from financial hard times, it had to find a way to decrease spending while improving quality - two goals that can seem incompatible. Watch the video .

Market Intelligence Profiles Improve Physician Loyalty and Encourage Growth (Tallahassee Memorial HealthCare)

An innovative physician alignment strategy helps Tallahassee Memorial HealthCare build loyalty with physician practices in their system

Health System Saves $35 Million Using Comparative Benchmarks to Improve Productivity (Memorial Health System)

A new leadership team at Memorial Health System focused on operations and staff productivity to make major improvements and reduce expenses by nearly 20 percent. Watch the video.

$15 Million Saved Through Focused Performance Improvement and Operational Benchmarking

Community Hospital of the Monterey Peninsula was determined not to compromise its founding ethos of providing excellent medical care to those in the community who need it, and at a lower cost than many of its peer hospitals. Watch the video.

Building A Best-Practice Quality Infrastructure Supported By Objective Data (IASIS Healthcare Corporation)

IASIS Healthcare Corporation creates an innovative quality improvement program using comparative data to detect inefficiencies, prioritize opportunities, and set improvement goals. Watch the video.

Leveraging Concurrent Core Measures Data Improves Care and Results (Rockingham Memorial Hospital)

Rockingham Memorial Hospital consistently faced mediocre core measure results even though hospital staff knew patients were receiving appropriate care. Watch the video.

Highly Targeted Direct Mail Campaigns Lead to Double Digit ROI (Providence Medford Medical Center)

Providence Medford Medical Center faced a multitude of challenges to business growth and needed a cost-effective, yet high-yielding marketing campaign.

Comparisons to Peer Performance Data Reduce Overtime and Patient Wait Times by 60% (WellStar Kennestone Hospital)

WellStar Kennestone Hospital located in Marietta, Ga., had invested substantial time and resources to address their operational workflow and utilization issues.

$15 Million in Savings Recovered in Just One Year (The Ohio State University Hospital East)

University Hospital East needed a way to impact the bottom line, while still keeping quality indicators, staff satisfaction, and productivity on the rise.

Deep Market Insights Lead to Bold Expansion (Spectrum Health System)

Spectrum Health used Planning Solutions from Thomson Reuters to make the case for a new outpatient center.

Actionable Data Uncovers Key Opportunities to Recover Falling Compliance and Boost Patient Satisfaction (Wake Forest University Baptist Medical Center)

The emergency department at Wake Forest University Baptist Medical Center experienced a 50-percent increase in patient visits over a five-year period.

Direct-to-Patient Marketing Addresses E.D. Over-Utilization and Lowers Cost of Care (Oakwood Healthcare System)

Oakwood Health System's use of Marketing Solutions from Thomson Reuters allowed them to positively impact emergency room utilization and improve bottom-line performance. Watch the video.

Data-Driven Marketing Increases Use by the Most Profitable and Appropriate Patients (Borgess Health)

Borgess Health's use of Marketing Solutions from Thomson Reuters allowed them to positively improve the patient experience and subsequently increase inpatient volume, diagnostic testing, and lab use. Watch the video.

A Clear Picture of Performance Leads to Award-Winning Outcomes and $5 Million in Projected Growth (Tallahassee Memorial Hospital)

Learn how Tallahassee Memorial Hospital used benchmarking data and market intelligence to build an executive dashboard for a clear picture of performance, award-winning outcomes and $5 Million in projected growth. Watch the video.

Knowledge Leads to Change, and Change Leads to Better Outcomes (Christiana Care Health System)

With volume exceeding 90 percent of capacity and ED boarding at more than 3,000 hours a week, Christiana Care Health System needed a way to improve patient flow. Watch the video.

Quantifying Outpatient Market Share to Ensure Stable Market Growth (Elkhart General Hospital)

Elkhart General Hospital uses Thomson Reuters Consulting Services to gain access to trended outpatient data for their market

Championing Expense Control in a Challenging Economy (South Jersey Healthcare)

After three years of successfully containing costs, South Jersey Healthcare had exhausted its most obvious savings opportunities — but with the recession bearing down, South Jersey had to do more. Watch the video.

University Hospital Refined Processes Lead the Way to Strong Financial Performance

Augusta Ga., With a $93 million cardiac tower going up and a trend of declining patient volumes becoming increasingly apparent, University Hospital faced an enormous challenge. Watch the video.

Saint Barnabas saves $4.4 million with Strategic Consulting Services

Saint Barnabas looked to experts from the Healthcare business of Thomson Reuters for guidance in facilitating collaboration between its six centers of care.

Disciplined Customer Relationship Management Strategy Pays Off (Oakwood Health System)

Oakwood Health System’s use of Strategic Marketing Solutions from Thomson Reuters allowed their marketing department to proactively contribute to downstream financial success.

Free-standing Outpatient Facilities Increase Market Share (PinnacleHealth System)

PinnacleHealth System’s use of Strategic Planning Solutions from Thomson Reuters allowed them to proactively address an issue with outpatient volumes.

A Strategic Focus on Expansion Increases Referrals (HealthEast Care System)

HealthEast Care System’s investment in a custom database and Market Expert continues to pay off.

Transformation Through Cost Reduction and Growth (Temple University Health System)

Temple University Health System transforms itself into the leading health system and employer of choice in the Philadelphia market.

Reduced Length of Stay Leads to Improved Efficiency and Care

St. Tammany Parish Hospital used CareDiscovery™ Clinical Performance Improvement to help reduce its patients’ length of stay by more than half a day. Watch the video.

Data Drives 'Perfect Care'

St. Joseph Medical Center used CareDiscovery™ Quality Measures to identify and resolve barriers to achieving 100 percent recommended interventions 100 percent of the time. Watch the video.

Data-Driven Strategic Planning Leads to Competitive Advantage (Medical Center Hospital)

Medical Center Hospital engaged the Strategic Consulting Services experts from Thomson Reuters to create a dynamic, actionable strategic plan to help maintain their market leader position.

St. Tammany Parish Hospital Responds to Unplanned Population Growth

St. Tammany Parish Hospital, Covington, La., enlisted Thomson Healthcare Strategic Planning Solutions to help redefine market segments and develop an innovative approach to analyzing market data. Watch the video.

A New Strategy Leads to Increased Volume (St. John Health)

With targeted outpatient planning using Thomson Reuters Strategic Planning and Marketing Solutions, St. John Health, Warren, Mich., increased volume and revenue for mammograms.

Genesis HealthCare New Referral Source Increases Admissions to Post-Acute Setting

Genesis HealthCare, Kennett Square, Pa., devised an innovative plan around its post-acute skilled nursing facility that decreased costly hospital stays and increased admissions.

Medcenter One Reaches 100 Percent Compliance with CHF Core Measures Using Thomson Healthcare Clinical Performance Solutions

Using core measures data and a number of Clinical Performance Solutions from Thomson Healthcare, Medcenter One, Bismark, N.D., reaches 100 percent compliance with CHF core measures.

Medical Center of Central Georgia Creates New Opportunities: New Hospital Referral Source Increases Admissions to Post-Acute Setting

Macon, Ga., uses ACTION O-I® and Strategic Operational Consulting Services to examine costs and identify opportunities to decrease expenses, lower LOS, and increase quality outcomes.