The Q2 TRust Index, released today, shows improved trust sentiment in the top 50 global financial institutions this quarter as more banks – particularly those in the Americas - received positive scores to push the global TRust Index into positive territory for the first time.
Tracking trust through news sentiment shows:
Financial & Risk president David Craig said, "For the first time since the Thomson Reuters TRust Index' launch in January 2013, sentiment on the 50 largest financial institutions globally turned positive in Q2 2014. Financial institutions in the Americas have led and built on this trend for the past two quarters, supported by strengthening economic and market conditions. Whilst this is encouraging news for our sector, we are not there yet. There is more work to do in Europe, which dipped into further negative sentiment as reputational damage from ongoing scandals, fines and concerns over the climate weakened the region's results."
Download the full report here for further insight and data [PDF]
Watch this two-minute video, featuring Chris Perry, managing director, Risk explaining further how the measures in this quarter’s TRust Index relate to the state of trust in the global financial market place over the quarter.
The Index is based primarily on a benchmark group of 50 global financial institutions – the largest banks, investment banks and investment managers based on market cap – as a proxy for the sector as a whole.
It covers sentiment analysis based on news and social media, analyst expectations, credit spreads as an indicator of confidence, and governance data. All drawn from Thomson Reuters vast array of data, information and analytical capabilities to provide a more comprehensive and objective view of the state of trust among these constituencies.