Thomson Reuters Account

Thomson Reuters Account

We've worked hard to reduce the number of usernames and passwords you need to use our products. Since 2022, we've been merging the customer logins of our products to one new type: the Thomson Reuters Account.

What is it

A Thomson Reuters Account gives all users, including staff and clients, single sign-on access to Thomson Reuters products. Using one email and password you can access products like Onvio.
The Thomson Reuters Account uses two-factor authentication to check your identity and help make sure your account isn't compromised. It adds another layer of protection so your account safety relies on more than a simple password.
This feature is a replacement for multi-factor authentication or MFA.

Actions to take

We recommend these steps:
Communicate this change with your clients
  • For Onvio Client Centre, your customers will be required to enable two-factor authentication for their accounts.
  • We've prepared a sample email that you can send to clients including all actions they'll need to take:
Download the Auth0 Guardian App
  • If you use the Thomson Reuters Authenticator App, you can still use this with your new account but it'll prompt you to enter a code at login to verify your identity. Only the Auth0 Guardian App will send push notifications to you with the Thomson Reuters Account.
  • You can download the app from the Apple App Store and on Google Play for Android.

This article applies to:

  • Product: Account management
  • Subject: Two-factor authentication,Password,User account

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