Transfer your data to a new account
If you leave one firm and move to another, you can transfer your data between Westlaw Canada accounts.
- Sign in to the account that has the data to transfer.
- In the footer of any page, selectTransfer my Data.
- SelectRegister to Transfer.
- Enter your mobile phone number and selectSave and Send Verification Code.noteWe recommend that you use your personal phone number because you'll need this same device throughout the transfer process.
- Enter the code sent to your phone and then selectVerify.
- Enter your email address and then selectSend.noteWe recommend that you use a personal email address because you'll need access to the same email account throughout the transfer process.
- Copy the Transfer Key and store it in a place where you'll have access to it for the next 180 days. After 180 days, the key is no longer valid.importantTransfer Keys are issued one time, and Thomson Reuters cannot retrieve or restore transfer keys.
- Sign out of Westlaw Canada.
- In the email you received with the Transfer Key information, selectTransfer My Data Now.tipIf you don't have the email, you can enter your Transfer Key manually using the Transfer My Data link in the footer of any page.
- Sign in with the account you want to restore your data to.
- On the Transfer My Data screen, selectComplete Transfer.
You'll receive an email notification when the data transfer is complete. It could take up to 24 hours to complete, depending on the amount of data.