Errors

Error: Duplicate codes in external entity

Scenario

You may get the following error message when you try to add the parent company to the consolidation:
Error message
Duplicate codes in external entity

Solution

To clear this error message, you'll need to run a script against the Accounts Production Advanced database.
note
  • If Accounts Production Advanced is running on Digita Virtual Office (DVO), contact Customer Support to ask them to run the script against the database.
  • If Accounts Production Advanced is hosted on a different hosted environment to DVO, you'll need to give these steps to the hosted provider.
  1. Use the Digita Database Back Up Tool to make a backup of your Accounts Production Advanced database on your server for network installs, or on your main machine for standalone installs.
  3. Extract the contents of the ZIP folder.
  4. Run the script on the Accounts Production database on the server machine, or on your local machine if it's installed on the standalone machine.

This article applies to:

  • Product: Digita Accounts Production Advanced

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