Reports

Error: Error with file system – The template no longer exists

Scenario

You may see the following error in Accounts Production Advanced:
Error message
Error with file system. The template no longer exists.

Causes

There are two likely causes of this error:
  • The
    Report Element Templates
     folder is not in the directory it was installed in by default.
  • The
    Report Element Templates
     folder is not located at the path set in the
    System Options
    .

Solution

  1. Check that there is a
    Report Element Templates
     folder in the directory it was installed in.
  2. Go to
    Tools
    , then
    System Options
    .
  3. Check that the path to the
    Report Element Templates
     folder is set correctly:
    1. If the path for
      Report Elements Template
       is blank, Accounts Production Advanced uses the default location in step 1.
    2. If a custom location for the
      Report Elements Template
       has been set, make sure that the folder exists at that location.

This article applies to:

  • Product: Digita Accounts Production Advanced
  • Subject: Reports

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