Import documents from Document Intelligence
'Import documents' provides an easy route to transfer files and related knowledge, including Thoughts and Facts, to a site in HighQ from already analysed files in Thomson Reuters Document Intelligence (TRDI).
The process creates mappings for imported Thoughts and Facts and also for AI assignments based on Document Types so that documents are then synchronised across both systems.
You can import a bulk selection of files directly from your Document Intelligence workspace in HighQ. Files are imported to a folder in the Files module, and the iSheet is updated with Thought and Fact values for the imported documents.
note
Shared bookmarks are used to save search criteria in TRDI, and are used to define the scope of the documents for import.
Configure a site with a TRDI Workspace connection
Please refer to Authorise and set up Document Intelligence integration to integrate your HighQ site with one or more TRDI workspaces, and then activate a workspace in your site.
Create a Shared Bookmark in TRDI
In the TRDI
Libraries
page, use search criteria to retrieve the documents you want to import into HighQ.note
After the import, delete unwanted files from HighQ without affecting the originals in TRDI.
Select
Save Bookmark
:
Give your bookmark a name that is easy to identify, optionally add a description, enable
Share with all users
and then select Save
.note
If you want to use a personal bookmark that already exists, click on the 
More actions
(three dots) button next to the bookmark name and select Settings
from the context menu:Enable 
Share with all users
and select Save
.Importing documents in the Files Module
The Files module provides two options to import documents from TRDI.
Upload options
Open a folder, select
Upload
and select Import documents from Document Intelligence
,
note
The
Import documents from Document Intelligence
is only available if there is an active TRDI workspace configured for the site and when there is no other import process happening.Only one import process can happen at a time.
Select a target folder.
'Document Intelligence imports' section
If there is an active TRDI workspace configured for the site, the
Document Intelligence imports
section is available in the left navigation menu of the Files
module.Select
Import documents
to import documents to the root folder of the site.
Importing documents with shared bookmarks
Select the target folder and click
Upload
> Import documents from Document Intelligence
.A pop-up window opens and displays shared bookmarks from your TRDI workspace, including the name, who created/modified them and when, and a toggle to show/hide the description. Bookmarks are ordered by most recent, use the Search box to filter and sort the bookmarks.
note
If a bookmark is not in the list, check if
Shared with all users
is enabled for that bookmark in TRDI. If you make changes in TRDI in another browser window, select Refresh bookmarks
to update the list.
Select the checkbox for the shared bookmarks you need to import, then select
Start import
.A
Preparing import
window shows the progress of the import process; HighQ first executes a bookmark search, stores a list of document identifiers, and then begins the download process.
You can select
Close
to dismiss the window; the preparation continues in the background, or you can wait until the list is retrieved and then close the window.A notification displays the import status. Select
See import details
to open the Document Intelligence imports
section.
The Document Intelligence Imports page
This page allows you to review the processing status of files, including if the import was successful or failed.
While an import is in progress you see a progress bar and can
Pause
or Stop
the import if necessary.The default
Imported
tab shows a list of files being downloaded or that were successfully imported. Select Import failures
to see a list of files where the import failed.note
Refresh the browser window to update the page.
The numbers in the
Imported
and Import failures
tabs show the number of processing, successful and failed files.To temporarily pause the import process, but retain the list of files for future processing, select
Pause import
.
note
The screen refreshes to show the number of files in the list.
Select
Resume import
to continue importing the stored list of files.
Select
Stop import
to completely stop the import process and remove the outstanding list of files. Select Stop import
again to confirm, or Cancel
to resume the import.
If stopped, the page shows all progress up to that point.
Completed import
The progress bar shows 100% when the import process is completed:
Imported files are now visible in the Files module, in the folder that you selected:
note
The
Author
column lists AI Hub
as the Author
, and Last modified
lists the imported time and date.The imported and import failures tabs
During the import process and when the import finishes, the tabs show the number of processing, successful and failed files.
A green
Imported
label in the Imported
tab indicates the import was successful:The red label in the
Import failures
tab indicates the reason the import failed, which can be 'recoverable' or 'non-recoverable':
There are several reasons why a file and its metadata fail to import, such as:
- the file is too large for HighQ,
- the file or related data could not be downloaded from TRDI when requested, or
- the file type may be excluded from your HighQ instance.
In these cases, the failure is non-recoverable and the file is not visible in HighQ.
However, if the import failed because the file is not a file type that can be 'Assigned AI', or because HighQ could not retrieve the Thoughts and Facts metadata for the file, then the file is recoverable. It is still added to the Files module but has no AI-derived data from TRDI.
Ignored documents
If a document in TRDI originated from the same HighQ site, the import process ignores it.
If any document originated from, or has previously been imported into, a different HighQ site, and the document is treated as a new document in TRDI (by assigning AI with the same Document Type) then Fact values are copied and applied to the new document.