Apps and plug-ins

HighQ Drive for iOS

Get the most from the HighQ Drive for iOS app.
You can download the HighQ Drive app from the App store on your device.

Logging into the HighQ Drive App

After you download and open the HighQ Drive app, the login screen opens.
Enter your instance URL into the
Enter your instance URL field
 and tap
Next
. The URL for your Collaborate instance can be found on your browser's address bar when accessing it. For example,
collaborate.yourcompany.com
. 
On the sign-in screen, enter your
Email address
 and
Password
 and tap
Log in
. If you have forgotten your password, tap
Forgot password?
 to reset it.
After you have logged in, tap
Allow
 so HighQ Drive can access your account.
After you allow access to your account, create a passcode.

Navigating in the app

Tabs are shown at the bottom of the screen; when you open the app the
Recent
 tab opens first:
Tap a tab to open that section of the app.
Recent tab
The
Recent
 tab displays recently viewed or changed files and folders.
Tap the three-dot icon
...
 next to the file or folder name to open the
More Actions
 menu.
In the
More Actions
 menu, you can:
  • Share Link
     - This will generate a link and add it to your clipboard, allowing you to paste it into a message and send it to another user or contact.
  • Add to favorites
     - add the file or folder to your favourites list.
  • Make Available Offline
     - This makes a file available to access offline. Please note that folders cannot be made available offline.
  • Rename
    - This allows you to rename a file or folder.
  • Move
     - This allows you to move a file to another folder, or move a folder to a new location.
  • Copy
     - This allows you to copy a file or folder and choose the location of the copy.
  • Download copy
     - This allows you to save a copy of the file to the local storage on your device.
  • Delete
     - This will delete the file or folder.
  • Cancel
     - Returns to the original menu.
Browse tab
The
Browse
 tab displays all folders and files available within your site.
Tap
My site
 to open the My site section, or the
Recent
 or
Favourites
 tab to open a list of the relevant files and folders.
To add a new folder or file, upload from your library or take a photo or video tap the
+
 icon.
Content display options
The top of the screen provides options to change how the contents are displayed.
  • Use the menu icon Menu icon on the top-left of the screen to change the sort order or
    make a file or folder available offline
    .
  • Tap the search icon Search icon to filter the current view. Enter text to show matching items in the view.
  • Tap the grid icon to toggle the view to show either a grid of icons or a list.
  • Tap the More actions icon More actions icon in the top-right corner to add a new folder or file (upload from your device or take a photo or video) or scan a document.
  • As of November 2023, enter text in the search box above the content tabs to search for matching results from all sites you can access.
This allows you to find all matching documents across multiple sites and folders.
Select the
Files
 or
Folders
 tab to filter results; select
All
 to see all items.
Upload file
You can upload a file from iCloud or other applications installed on your device.
Click
Recent files
 to view previously visited locations.
Select a location to display a selection screen. e.g. select
Upload from Library
 to display your device's photo libraries:
Tap the image you wish to upload.
Create Folder
Enter a name for your new folder and tap
Create
. Access the created folder in the
Browse
 tab.
Smart folders
HighQ Drive supports Smart Folders. Smart folders are denoted by a folder icon containing a cog.
Smart folders behave like standard folders. You may view, favourite and make a Smart folder accessible offline.
Take a photo or video
Click this option to take a photo or a video, then select
Use photo
 to upload it, or
Retake
 to take a new photo or video.
Scan document
Click this option to take a photo of a document and save it as a scan, with the ability to scan and add a signature.
Sort by name or date
By default, this option sorts your files and folders by name. Folders will be displayed first in the list, then files.
If your list is already sorted by name, the option will be to
Sort by Date
.
Tap
Sites
 to view a list of sites you have access to. You can navigate to different sites from this list.
Offline tab
If you need to access a file or folder when your device does not have a connection you need to plan ahead. The offline tab allows you to view all files made available offline.
While you have internet access, tap the
Make available offline
 option from the
More actions
 menu for the file or folder (in the Recent or Browse tabs).
Tap the
Offline
 view to show any synced files or folders.
If you tap a folder in the offline view and your device has a connection, HighQ Drive retrieves and updates the latest folder contents - this ensures folder contents are as recent as possible. If you tap a folder in the offline view and your device does not have a connection, HighQ Drive shows the last locally updated content, although this may not necessarily match the contents of the live folder.
In the
More Actions
 menu, you can
Remove from Device
 - which removes a file that has been available offline.
Favourites tab
You can save files, folders and sites as favourites. Favourites are denoted by a small star located next to the item:
To add a file, folder or site to your favourites list, click
More actions
 >
Add to favourites
:
Tap
Favourites
 to view all your favourite items.
Enter a term in the
Search
 box to find specific items. Select
Sites
,
Folders
 or
Files
 to filter the list by type.
Browsing favourite sites
Tap on a site to open the site in Browse view. Browse the site normally, the contents of the entire site are available, not just favourited items.
If the site is restricted (password-protected, 2FA enabled, terms and conditions protected or IP restricted), a lock icon is displayed next to the site. If you open a restricted site, a restricted site message is displayed, describing the restrictions applied to that site. If you choose to continue, the web-view opens to allow you to unlock the site:
Tasks tab
As of November 2023, you can view current tasks from a selected site. You can then open a task to change the task status and any reminders.
Tap
Select a site
 to change the current site. All tasks on that site are shown in the list and the pie chart shows the status of all selected tasks.
Filter the list of tasks
You can filter the list of tasks from a site. The pie chart also updates to show the filtered selection:
  • Tap
    Select a task status
     and select one or more statutes to only show tasks that match the selection.
  • Tap
    Assigned to me
     to only show tasks that are assigned to you.
View a task
Tap on any task to view task details and change the status.
Tap the current
Status
 to see a list of available options.
Select a new status, or tap
Cancel
 to return.
Tap
Reminder
 to view or change reminders set for the task.
Settings tab
 In the
Settings
 tab, you can view system information such as used storage and also log out.
Tap your name to open the following page:
This page shows the instance URL you are logged in to and the user name you are using. Tap
Logout
 to log out of the app. Tap
Settings
 to return to the settings screen:
  • Local storage
     shows how much storage you are using on the device.
  • Enable
    Local time zone
     to adjust times and dates to match your local regional time, as set on your device.
  • Offline File Auto Update
     - any changes made to offline files and folders in Collaborate or the HighQ drive app are applied to the files on your device.
  • Download over 10 MB
     - if this option is enabled you can download files that are over 10 MB in size. If this option is not enabled and you try to download a file 10 MB, a warning message is displayed (see below).
Passcode Lock
 - You may change your passcode or activate
Face ID
.
Tap
Default Share Settings
 to display the following screen:
You can set default share settings by changing who it is
Accessible by
, what
Download rights
 the user accessing the file has and defining when the
Link expires
.
In the settings screen, you can also see
Legal & Privacy
 information, which
Version
 of the app is installed and finally, send
Feedback
 to HighQ.
You can protect a shared link with a password from the mobile app:
Set
Accessible by
 to
Anyone with the Password
, then
Set password
 under
Share link password
:
Enter the password and click
Save
. Now, when you share the document, a recipient must know the password to view it.
You can also share links with custom expiry dates in
Share settings
:
Save to HighQ Drive
You can save photos or files on your device, in iCloud or other applications, directly to your HighQ Drive. The export option is displayed at the bottom of your device when viewing files or photos. Select the files or photos, then tap
Save to HighQ Drive
; you can then select where to upload the files.
Access to restricted sites
You can access restricted site types through all mobile and desktop apps.
These restricted sites are:
  • IP restricted sites
  • 2FA secure sites
  • Password protected sites
  • Sites that require a user to accept terms and conditions
These sites are shown with a padlock icon:
Selecting a restricted site will show you the exact restrictions placed on the site. For example:
The above site is password-protected and has terms and conditions attached to it.
Click
Continue
.
A new screen will be displayed asking for a password for the site. Enter this site password and click
Enter
.
You will now be able to see the site contents:
Multi-Select / Bulk-Action support
You can select up to ten files at a time and perform the following actions:
  • Copy multiple files from one folder/site to another
  • Move multiple files from one folder/site to another
  • Delete multiple files
  • Sync/un-sync multiple files to the local device (make available offline)
  • Add/remove multiple files as favourites
To use multi-select, click
More actions
 (three dots):
Press
Select
 from the
More actions
 menu:
Check circles are displayed next to each file, tap to select up to ten files. Then tap the action to perform on all of the selected files:
View history and metadata for a synchronised file
You can view selected metadata and version history, audit history and sub-tasks.
To view available metadata, navigate to a view that shows files (e.g. Browse, Recent. Offline or Favourites):
Tap the
More Actions
 button next to the filename:
In the actions menu, select
File information
:
Tap the arrow next to the
Versions
 label (which also shows the number of versions) to show a summary of all saved versions of the document, including version number, added date, author and any notes added to a specific version:
A thumbnail of the file is shown at the top of the screen, tap
Preview
 in a version tile to open that version of the document:
Tap the arrow next to
Audit History
 from the file information view to display a summary of all changes made to the document, including the name of the person who made the changes, the nature of the change/action, the related action date and the originating IP address from where the change was made:
View tasks related to a document
To view sub-tasks related to a particular file or document, tap the arrow adjacent to
Tasks
 from the file information view:
Tap on any of the tasks to show the Task Details screen. Available sub-tasks are displayed under the
Sub-Tasks
 title:
Tap a sub-task to display more details:
The status of tasks shown in the main tasks window and the status of individual sub-tasks can be updated to reflect their progress:
Version history
To view the version history of a file, navigate to a view that shows files (e.g. Browse, Recent, Offline or Favourites):
Tap the
More Actions
 button next to the filename, select
File Information
 and then tap the arrow next to the
Versions
 label:
HighQ Drive displays a summary of all saved versions of the document, including version number, added date, author and any notes added to a specific version.
View a version
Tap
Preview
 to view a version of the file.
Restore an earlier version
As of April 2023, you can restore an earlier version so that it becomes the current version. This may be necessary to replace an unintended update.
Open the
Version history
 screen; scroll to the version to be restored, then click
More actions
 and
Restore
.
Delete an earlier version
As of April 2023, you can delete an earlier version of a file. This may be necessary to remove content for compliance.
Open the
Version history
 screen; scroll to the version to be restored, then click
More actions
 and
Delete
.
Click
Yes
 to confirm you want to delete the version.
Customisable swipe actions
To speed up your workflow, use swipeable key actions on your files. By default, swipe left on a file to reveal the
Share link
 quick action:
Swipe right on a file to reveal the
Make Available Offline/Remove from Device
action:
Change swipe actions
Navigate to the
Settings
menu and select
Swipe actions
:
You can customise both the left and right swipe actions. The following actions are available:
  • None
  • Share link
  • Make available offline
  • Add/remove favourite
  • Rename
  • Move
  • Copy
  • Delete
View document thumbnails in grid view
You can view your documents in grid view. Navigate to your files in the app and tap
More actions
:
Select
Switch to Grid view
. The list of files will then be re-rendered, showing thumbnails for all available file types:
Show native OS dialogue when sharing files
If you share a link, it opens the native share options. You can choose to directly paste the link into any relevant apps on your device, including the option to copy it to the device clipboard:

This article applies to:

  • Product: HighQ, HighQ
  • Subject: Documents, Integration