System Admin

System reports

Click on your profile icon to find
System reports
:

System reports list

Select
System reports
 to open the
Site Summary report
 page.
There are several reports available to System Admin users:
Site summary report
This report shows the total size of each document. It can be filtered by document size to ignore smaller files. Sort the report listing by document size to see which files are largest.
My files report
This report shows how much of your licensed storage quota is being used by each user. This is essential for finding out which users are using the most quota. When nearing this limit it is a good way of knowing which users to contact to examine their storage requirements.
User summary report
This report shows which users haven't logged in and are not actively using the system. This allows System Admins to repurpose licenses and add other users to the system.
User login report
This report shows an audit of who has logged in, the date of the login, the organisation of the user, if two-factor authentication was used, and the IP address of the user.
Login failure report
This report shows who has tried to log into the system and failed. This is good for security and understanding which users are having issues when logging in.
Subject Access Request
The
advanced search
 link searches for a specific text subject. For the areas not covered by the advanced search (iSheets, Q&A and drafts) enter search criteria in the subject box then select
Run Report
.
A
Subject Access Report
 is created.
The report displays all occurrences where the search criteria have been found in the system. It includes a link to where this information can be found so users can decide whether to remove it, update it, or keep it.
Media status report
This report lists media files that are successfully converted, the files that are in progress, which files are awaiting conversation, and which files have failed the conversion.
For more information see Multi-media conversion.
Doc auto templates report
This report provides data on template use across the instance. It can show templates enabled on each site and indicates how many documents are generated from Contract Express templates on individual sites.
Select the type of filter (Site or Template) to either show all templates on the selected site, or which sites use the selected template.
For more information see Doc auto templates report.
OCR usage report
This report shows you OCR usage over a yearly basis. You can see how many documents have been successfully OCRed and then drill down further to see what these documents were. You can also see the documents that were not successful alongside the author of the document, the date, and the reason for the failure.
Using the failure report information allows you to decide if you want to update those documents and add a new version to trigger the OCR of the document again.
3E sync status report
This report shows error states for 3E integration status, including the last sync time and the next scheduled sync.

Filtering and sorting

Column titles at the top of each report display various options that can be used for sorting.
Each of these column titles can be sorted A-Z, or higher and lower depending on what type of information is in the column. Click on the arrow icon next to the column you want to sort. Use the scroll bar at the bottom of the page to view any further columns that are not shown.
The search filter allows you to enter criteria to search for a user. The more criteria entered, the fewer results are returned, and the more exact the list of search results. Use the Filter icon to further filter the results.
The filter options available will change depending on the report you are filtering. Open the filter groups by using the arrow to choose the filter options. Use the
Clear filters
 option at the bottom to remove any filtering.

Export

The
Export
 button is found underneath the report name.
Select
Export
 to export a copy of the report. A message lets you know the file is downloading.
Select
Open
 to review the exported file.
The report is displayed in your browser window (depending on your setup).

This article applies to:

  • Product: HighQ
  • Subject: Setup