Bulk importing users
System administrators can bulk import users either from an Excel file or via a mapping interface, from other applications.
You can bulk import up to 50,000 users into an instance, with 4000 users in a single batch.
System administrator
When logged in as a system administrator, navigate to your profile drop-down menu and select
System admin
:
The
System admin
screen opens. In the System admin
screen, navigate to User admin
> Add users
> Bulk import
:
In the
Import users
section, Browse
for a file located on your computer to upload users.note
Please note that you can upload users using the .CSV file and Excel file types.
You can also select multiple files if required.
Click
Download template
to download an example template. This ensures you have the correct format for uploading multiple users.
Once you have selected your file, select
Save
. This starts the import process.Once the process finishes, a message informs you that it was successful:
If an error occurs during the import process, a message describes the error. If this occurs, please fix the listed issues and try again.
Select
Cancel
at any point to cancel the import process. This cancels the process and opens the User admin screen.