Help and Support

Reset Citrix Receiver or Citrix Workspace on local machine for Digita Suite

This guide is about Citrix Receiver, but you can apply the same steps to Citrix Workspace.
  1. Close all applications you have open from the Digita Virtual Office.
  2. In the System tray, right-click on
    Citrix Receiver
     and select
    Advanced Preferences
    .
  3. Select
    Reset Receiver
    .
  4. Select
    Yes
    , then
    OK
     to the dialogs that follow.
  5. If Citrix asks you for an email address, mark the checkbox to not show the dialog, then select
    Close
    .
  6. Select
    Permit all access
     if DVO asks fof access to your computer when you open an application.
  7. If there's another message, mark the
    Do not ask again
     checkbox and select
    Permit use
    .
Citrix Receiver should now work correctly accessing your PC for file access and printer integration.

This article applies to:

  • Product: Companies House Accounts Filing, Digita Accounts Production