Open up the software and see if you are prompted to log in as the Administrator or whether you are logged in automatically.
If you are prompted to log in as the Administrator you will then be asked to create a user profile which you should do.
In the new window enter your Full Name, assign the appropriate role to the user (Standard users won't be able to perform certain functions in the software) and tick the
Enable electronic filing
tick box.
Once you enter the details and select OK you will be prompted to log in as that user, which you should do
Once you have logged in as a user you will be able to set up the company for electronic filing:
Open the
Tools
menu and select
Manage Presenter Details
(this won't be available if you have not got the Administrator role assigned to you user and if you haven't had the Electronic Filing box ticked).
Select the
Companies House
tab from within the
Manage Presenter Details
dialogue.
Select the ellipses button to the right of the ‘Electronic Filing’ field.
Enter your Presenter details within the dialogue displayed. Using the
Preferences
tab select which automated processes who would like to run when preparing a form to be filed online then click on
OK
.