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Direct deposit

Impound error: Withdrawal bank account is invalid

Scenario

You may get 1 of the following error message when using impounding if the client has more than 1 active bank account.
Error messages
When paying liabilities within Manage Impound Payments. Unable to create a check for client [ClientID – Client Name] and vendor [VendorName] because the withdrawal bank account is invalid
When processing a file within the funding window of Process Direct Deposit. Unable to process funding for [ClientName] and vendor [VendorName] because the withdrawal bank account is invalid

Cause

Because there's more than 1 bank account, you need to select a bank account for each vendor.

Solution

  1. Select
    Setup
    , then
    Vendors
    .
  2. Select the bank account in the payment preferences of the
    Main
     tab.

This article applies to:

  • Product: Accounting CS Client Access
  • Subject: Direct deposit,Payments,Payroll checks