Delete a client record

Accounting CS lets you, under specific conditions, select a client for complete and permanent deletion. When you delete a client record, the application deletes all related client data from the database, resulting in a smaller sized database. Once the client record is deleted, the client ID, EIN, and name of that client are available for use for another client.
note
If a client record is deleted in error, the only recovery option is to restore the entire firm database, which could result in data loss and down time.
You may want to delete a client record under any of the following circumstances:
  • The client record was added in error.
  • A CSA client conversion was done with incorrect options selected or with an unexpected result.
  • The client record was added with critical errors making data correction impractical.
note
To avoid accidental data loss, the client deletion option is available only to staff who have explicit privileges to do so. If
Delete
in the
Clients
screen isn't enabled, you don’t have the user rights to do so.
To delete a client record, follow these steps.
  1. Select
    Setup
    , then
    Clients
    .
  2. In the
    Clients
    screen, select the client you want to delete.
  3. Select
    Delete
    .
  4. In the
    Delete Client Confirmation
    window, enter the client ID of the client you want to delete, then select
    Delete
    . The
    Client Delete in Process
    window displays until the delete process is complete.