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Unapply payments from a customer invoice

If you need to unapply a customer payment that's already been applied to a customer invoice or credit memo, follow either of the procedures below.

Unapply payments in the Manage Customer Payments screen

  1. Select
    Actions
    , then
    Manage Customer Payments
    .
  2. Locate the payment that you want to unapply.
    • In the
      Rapid
       tab, locate the row for the transaction in the grid, and then select the column next to the
      Type
       column to select that row.
    • Select the
      Detail
       tab to view the detailed transaction record.
    • In the
      Detail
       tab, use the navigation buttons to locate the transaction.
  3. Select the
    Applied Transactions
     tab in the Transaction Detail section.
  4. Select the checkbox next to each transaction from which to unapply the payment.
  5. Select
    Unapply Selected
    .

Unapply payments in the Enter Invoices screen

  1. Select
    Actions
    , then
    Enter Invoices
    .
  2. Locate the payment that you want to unapply.
    • In the
      Rapid
       tab, locate the row for the transaction in the grid, and then click the column to the left of the Type column to select that row. Click the Detail tab to view the detailed transaction record.
    • In the
      Detail
       tab, use the buttons to locate the transaction.
  3. In the Applied Invoices section, mark the checkbox next to each transaction you want to unapply the payment.
  4. Select
    Unapply Selected

This article applies to:

  • Product: Accounting CS,Accounting CS Client Access

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