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Accounts receivable

Write off a customer invoice or finance charge

There may be situations in which you want to write off a customer's debt as a loss. You can create a write-off transaction for those debts in the Manage Customer Payments screen.
  1. Select
    Actions
    , then
    Manage Customer Payments
    .
  2. To create a write-off transaction in the
    Rapid
     tab, select
    Write-off
     from the
    Type
     column in the grid.
  3. To create it in the
    Detail
     tab, select
    Add
     and then
    Write-off
     from the
    Type
     field in the Transaction Detail section.
  4. Select the applicable customer ID, journal, posting period, and GL account. If you selected a GL account for the
    Bad debt expense
     for this client, the application automatically selects that account in the
    GL Account
     field for you.
  5. Enter a payment date or use one of the date entry shortcuts.
  6. Enter a reference for the payment transaction.
  7. Enter the amount to write off.
  8. To write off this amount from one or more specific invoices or finance charges, select the
    Detail
     tab and then select the checkbox for those transactions in the
    Apply Transactions
     tab in the Transaction Detail section.
  9. Select
    Enter
     to save the write-off transaction.

This article applies to:

  • Product: Accounting CS,Accounting CS Client Access

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