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Enter payroll checks

Payroll checks or tax forms absent from self-service portal

Verify Employee Self-Service set up

  1. Select
    Setup
    ,
    Clients
    , then select the
    Payroll Information
     tab.
  2. Select a client then
    Edit
    .
  3. In the Employee Data Integration section, mark the
    Employee Self-Service
     checkbox. When this checkbox is marked, the client has access to all Employee Self-Service functionality, and Employee Self-Service is automatically enabled for all of the client's employees. If necessary, you can turn off Employee Self-Service for individual employees.
  4. Select
    Enter
     to save the updated client record.
  5. Select
    Setup
    , then
    Employees
     to add information for the client's employees.
    note
    In the
    Main
     tab of the
    Employees
     screen, make sure to enter a valid email address for each employee.
  6. If this is your first time using Employee Self-Service with this client, the application sends a registration email to all employees with a valid email address. The email directs the person to the NetClient CS account registration page, where they'll create an account.
    note
    If an employee doesn't have an email address or you don't know it, you can enter your firm's email address or the client's email address for that employee. When the registration email arrives, you or the client can register the account on behalf of the employee.
  7. (Optional) To send W-2 or 1095-C forms to the Employee Self-Service portal, select
    Setup
    ,
    Clients
    , then the
    Payroll Taxes
     tab.
    1. In the
      Forms
       section, select
      Employee Self-Service
       in the
      Filing Method
       column for each of the forms you want to send to the employee portals.
  8. Select
    Enter
     to save your changes.

Verify that Employee Self-Service for individual employees

You can disable Employee Self-Service for individual employees. If checks or forms aren't showing up for an employee, verify that Employee Self-Service is turned on for that employee.
  1. Select
    Setup
    ,
    Employees
    , then the
    Personal
     tab.
  2. Clear the
    Employee Self Service disabled
     checkbox.

Verify print options

Select
Actions
, then
Process Payroll Tax Forms
. Filter for form type W-2, 1099, or 1095-C, and then use 1 of the following methods to specify Employee Self-Service as the print method.
  • For each client, make sure you select
    Employee Self-Service
     in the
    Filing Method
     column for the forms (W-2 or 1095-C) in the grid.
  • Select the
    Print Options
     and mark the
    Send to Employee Self-Service
     checkbox in the
    Filing Method Selection
     section.
If check stubs don't appear, you may have already printed the payroll checks after you set up Employee Self-Service. In some cases, you can reprocess the payroll checks, or delete and re-enter the checks, to send them to the employee's portal.

Verify your internet connection

If you have a weak internet connection, some of the information may not be sent successfully, which can result in missing checks or tax forms. We don’t support or recommend wireless internet connections because of the instability of the wireless signal, and performance on wireless networks can't be guaranteed. If you have a wired internet connection but a weak signal, contact your IT professional or internet service provider (ISP).

Sign in to your NetStaff CS portal

  1. Sign in to the portal.
  2. Go to the
    Admin
     tab, then select
    Users
     in the
    NetClient CS
     section.
  3. Select a client, then select
    View Portal
    .
  4. Select the
    Admin
     tab, then select
    Users
    .
  5. For each employee, select their name in the list and make sure it contains checks, W-2s, 1099s, or 1095s.

This article applies to:

  • Product: Accounting CS
  • Subject: Payroll checks

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