Error: Unable to import checks because multiple timeclock files exist with the same date

Scenario

You may get the following error message when importing payroll check with Timerack.
Error message
Unable to import checks because multiple timeclock files exist with the same date

Solution

  1. Go to
    Setup
    ,
    Clients
    , then the
    Integration
    tab.
  2. Find your firm's GUID number.
  3. Contact support and provide them with the GUID number.

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