Error: Font OCR-A BT does not support style Regular

Scenario

You may get the following error message when:
  • You're previewing or printing a payroll form.
  • The
    Edit Payroll Tax Forms
    screen is blank.
Error message
System.ArgumentException: Font 'OCR-A BT' does not support style 'Regular'

Cause

The necessary font file used is missing or outdated. Many payroll tax forms require the use of the OCR-A BT font on forms generated by the application.

Solution

  1. Go to your computer's Control Panel then select
    Fonts
    .
  2. Find and delete any fonts that begin with CSI, such as:
    • CSI Forms Normal
    • CSI Forms New Normal
    • CSI MICR E13B Normal
    • CSI MICR E13B V2 Regular
    • CSI OCRA BT Regular
    • CSI OCRB Regular
    If there are no CSI fonts listed, go to next step.
  3. Delete the following fonts:
    • OCR-A BT Regular
    • OCR-B Normal
  4. Restart your computer.
  5. Run the Accounting CS desktop setup.
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