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Set up employees and payroll items

XactPAY payroll file is missing information

When you're printing payroll checks in Accounting CS for a client set up with XactPAY, the
XactPAY Payroll File Missing Information
 window might appear.  In the window, the Type fields will be blank.
To fix this issue, you'll need to verify that there's a selection in the
XactPAY Information Wage type
 field in the Workers’ Compensation tabs of the
Payroll Items
 screen, the
Employees
 screen, and the
Accruable Benefits
 screen.

Payroll items

  1. Select the
    Setup
    Payroll Items
    Workers' Compensation
     tab.
  2. Verify that a
    Wage type
     is selected in the XactPAY Information section for each payroll item.
  3. Select
    Enter
     to save any changes.

Employees

  1. Select the
    Setup
    Employees
    Payroll Items
     tab.    
  2. Select the ellipsis next to each payroll item to open the
    Employee Payroll Item Settings
     window.
  3. Select the
    Workers' Compensation
     tab and, in the XactPAY Information section, select the wage type for the payroll item if the field is blank. If there is already a wage type entered, select a different one.
  4. Select
    Enter
     to save.

Accruable benefits

  1. Select the
    Setup
    Accruable Benefits
    Workers' Compensation
     tab.
  2. In the XactPAY Information section, select the appropriate wage type for the accruable benefit if the field is blank. If there is already a wage type entered, select a different one.
  3. Select
    Enter
     to save.
If all the Wage types are set up correctly and the checks still don’t print, deleting and re-entering the checks will remove the message.

This article applies to:

  • Product: Accounting CS
  • Subject: Payroll checks, Setup
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