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Reaching your license limit for Accounting CS Payroll

Accounting CS tracks the number of clients for whom you turned on the live payroll service, and counts it against the number of units for which your firm is licensed.
When you are within 5 clients of the maximum you're licensed for, the application displays a message that says: 
Accounting CS Payroll is licensed for 5 more clients. Please contact an Account Representative at 1-800-968-8900 to increase your client limit.
When you reach the maximum limit, the application displays a message that says: 
Accounting CS Payroll has reached the XX client license limit. Please contact an Account Representative at 1-800-968-8900 to increase your client limit.
Then removes the live payroll option from the
Add/Remove Services
 window.
Use 1 of the following methods to prevent these messages from being displayed.
  1. Remove the live payroll service from after the fact/compliance clients.
    1. Select
      File
      , then
      Print Reports
      .
    2. Select the
      Client List
       report from the
      Firm
       folder.
    3. In the
      Filtering and Sorting
       section, filter by
      Service > is > Payroll
      .
    4. To include inactive clients in the report, use the 2nd line to filter by
      Status > is in the list > Active, Inactive
      .
    5. Select
      Setup
      , then
      Clients
      , and edit any clients for whom you no longer provide live payroll services.
    6. In the
      Services
       section, select the ellipsis to open the
      Add/Remove Services
       window.
    7. Clear the
      Payroll
       checkbox to remove the live payroll service for the client.
  2. Purchase more license units.
    1. If there are no clients that you can remove the live payroll service from, contact our Sales team to purchase more payroll license units.

This article applies to:

  • Product: Accounting CS
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