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Sign in and passwords

Update your email and password in Checkpoint

Use
Personal/Password
 to set your own preferences for personal user information and Checkpoint passwords.
  1. On the toolbar, select
    Options
    .
  2. Select
    Personal/Password
    .
  3. Make the changes you want to the
    Personal
     and
    Password
     settings.
    Your customer number is displayed in this section, but can't be changed.
    • Personal
      You can change your first name, last name, and e-mail address. Your e-mail is used to notify you of new results from scheduled searches, send newsletter subscriptions, and send a forgotten password.
    • Password
      In the Password section, you can clear a stored username and password from the auto-login functionality. This allows you to re-enter your login information for a new user or a changed password.
      1. To change your password, select
        Change Password
        .
      2. On the Change Password dialog, follow the instructions and select
        OK
         to update your password.
      Your Checkpoint password must meet these requirements:
      • Be at least 7 characters long with a maximum of 20 characters.
      • Include at least one alphabetic and one numeric character.
      • Contain no spaces.
      • Passwords are not case sensitive. An example of a valid password is
        123abc456
        .
      If you have any issues creating a password, please contact the Checkpoint Technical Support services team at 1-800-431-9025, prompt 3.
  4. After making your changes, select
    Save
    . If necessary, you can select
    Cancel
     to return to the original settings.
    If you're a Speedlink user and change your Checkpoint password, remember to update your stored Checkpoint password in Speedlink to match the new password you created in Checkpoint.

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