Frequently Asked Questions

For best results, always follow the procedures as listed under the help topic “Using PPC’s Engagement Letter Generator™.”  Failure to follow these steps can result in unintended loss or modification of letter content.
  1. Can I change the format (fonts, margins, paragraph spacing, etc.) of the engagement letters?
    Yes. The letter format is fully customizable.  Letterhead spacing, footers, and overall style can be modified in the PPC Letter Customizer (discussed in the help topic “Using PPC’s Engagement Letter Generator™”). To change fonts or make other format modifications, refer to Microsoft® Word help.
  2. Can I use the Microsoft® Word letter wizard with the PPC letter templates?
    No. The PPC engagement letter templates do not support the Microsoft® Word Letter Wizard.
  3. When I open a letter or template, all I see is a page with a box telling me to enable macros.  What is the problem?
    Macros must be enabled to use PPC’s Engagement Letter Generator™ templates or letters created from those templates. Depending on your macro settings, you may have been prompted to Enable macros. In that case, click the Enable Macros button.  Otherwise, you must lower your macro virus protection settings to Medium to enable use of the templates.  Refer to Macro Virus Protection in Microsoft® Word help for more information about changing your settings.
  4. When I customize my letter, my letter has several messages saying “Error! No document variable supplied.”  What’s wrong?
    There are certain fields in the Word template that are automatically populated from the PPC Letter Customizer. This message appears if you do not enter information into the corresponding entry fields in the PPC Letter
    • Delete the field if it is not needed.
    • Manually replace the message with the correct information.
    • Rerun the PPC Letter Customizer.CAUTION: Be careful about running the PPC Letter
  5. Is there a quick, easy way to delete the Practical Considerations from the letter?
Yes. These items will be deleted automatically when you finalize your document for printing by selecting Finalize for Printing from the PPC menu.