Manually register Microsoft files

The
View Browser Requirements
page of Engagement Manager has Microsoft files that need to be registered on your computer. If you need to re-register the Microsoft files for any reason you can use the Command Prompt to manually register the files without restarting your computer.
  1. Select the Start menu.
  2. Enter
    cmd
    then right-click the
    Command Prompt
    app and choose
    Run as Administrator
    .
  3. Enter
    regsvr32
    and the file location for a file to be registered, then press
    Enter
    on your keyboard.
    The file location depends on your operating system version:
    • 32-bit Windows location:
      C:\Windows\System32\[file name]
    • 64-bit Windows location:
      C:\Windows\SysWOW64\[file name]
    For example: to register the msxml6.dll file on a 64-bit system, enter
    regsvr32 C:\Windows\SysWOW64\msxml6.dll
    then press
    Enter
    to register the file.
  4. Repeat the previous step for each file you need to register.
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