Use folder display options

Use the following options to expand, collapse, and sort folder contents to customize how folders are displayed in Engagement Manager.

Expand and collapse folders

Use the following options to expand and collapse folders.

Select a folder and use

Right-click a folder and select one of the following options:

Expand
, then Folder
to expand the selected folder.

Expand
, then Expand All
to expand all folders.

Collapse
, then Folder
to collapse the selected folder.

Collapse
, then Collapse All
to collapse all folders.

You can right-click a folder and sort its contents in ascending or descending order.