Errors with desktop setup

This article can help you through any issues or error messages you might encounter while installing Fixed Assets CS. If you're looking for installation instructions, check out the Fixed Assets CS installation toolkit.

Issues

  • Desktop setup needs to be performed over and over
  • Windows cannot find desktop_ut.msi make sure the name is typed correctly and try again
  • More desktop setup troubleshooting

Error logs

Fixed Assets CS usually generates error logs if the installation fails. Refer to Reading Fixed Assets CS installation logs to find out what went wrong during the installation.

Nothing helped. Now what?

If there are no errors, error logs, or the preceding steps don't solve your problem:
  1. Make sure you complete the recommended pre-installation steps in the installation toolkit.
  2. Work with your IT Professional to perform a clean boot in Windows.
  3. Visit the Alerts and Notices page to check for common issues.
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