Manage your firm's upload account

All GoFileRoom firms have an upload account labeled upload@yourfirm.com related with your database. This account will be used for various utilities, such as the Lookup List Sync utility, File Importer utility, FirmFlow API utility, and the Upload Service.
To give better security for your firm's upload account, each firm is responsible for setting up the password for this account. At times your firm may lose the password. For all the various GoFileRoom utilities to work properly, this account needs to be hidden.
Follow these steps to change the password for your upload account.
  1. Any GoFileRoom Administrator or Licensee should contact Technical Support.
  2. Inform the Technical Support team that your password for the upload account needs resetting.
  3. Technical Support will give a temporary password for the upload account for your firm.
  4. The GoFileRoom administrator or licensee will sign into www.gofileroom.com with the upload account and temporary password given by Technical Support.
  5. Select
    Upload Server
    , then
    Preferences
    .
  6. Update the password to your firm's preference. The old password will be the temporary password given by Technical Support.
  7. Update the password on any utilities you have set up.
    If you use Virtual Office/SaaS, contact GoFileRoom Technical Support to update your utilities.

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