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Tax & Accounting
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Trade & Supply
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Risk & Fraud
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News & Media
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Reuters.com Platform
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Books
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Work with backups
If you have backup files from Thomson Reuters Professional Services, you’ll need to extract them and know how to view the documents.
To extract files:
- Make a new folder in Windows Explorer to store your backup.
- RunExtractData.exein the backup files.
- SelectSave, then and select the folder you made earlier.
- SelectOK.note
- Documents will be extracted to a newdocssubfolder.
- Each document will have the document ID and time stamp as its file name.
- Extracted documents will have their original format, such as PDF.
- Index values for each document are stored in thehitlist.xmlfile.
View extracted files offline
Run
gofileroom.htm
in the file containing your extracted files. You can now view your documents in an offline version of GoFileRoom. The offline utility will only work on Internet Explorer on Windows 8 or prior versions.Bookmark the offline page in your browser.
On cancellation of a GoFileRoom contract or an AdvanceFlow and GoFileRoom contract, we give the client a full backup of all their documents. If a former customer asks for another backup, refer them to a sales rep.
The backup includes documents used in AdvanceFlow, but it does not include AdvanceFlow-specific items such as trial balances, journal entries, and signoffs.
The backups we give to customers use the same structure as the Copy to Laptop feature. For Support testing, you can create a Copy to Laptop of documents from GoFileRoom for reference.