IND-508 e-file error

Error

Primary SSN in the Return Header must not be equal to the Spouse SSN on another tax return for which filing status is Married Filing Jointly or [filing status is Married Filing Separately and the Spouse exemption is claimed]. (value #########, rule IND-508).

Cause

The SSN entered for the taxpayer on this return matches the SSN of a spouse on another return already accepted by the IRS.

Solution

  1. Go to
    Organizer
    , then
    General Information
    .
  2. Select
    Basic Return Information
    , then
    Taxpayer Information
    .
  3. Check the
    Taxpayer SSN/ITIN
    :
    1. If the information is wrong, correct it, do a
      Full Recompute
      , re-create the e-file, and resubmit the return.
    2. If the information is correct, contact the IRS e-Help desk at 866-255-0654 to verify the SSN.
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