F765-0004 e-file error

Error

Form 765 - The Kentucky Corporate/LLET Account Number is missing or doesn’t match the Kentucky Department of Revenues records. Please contact taxpayer registration at (502) 564-3306. (F765-0004)

Cause

Kentucky requires a valid Corporate/LLET number to file the return.

Solution

  1. In the Organizer, go to
    States
    .
  2. Select
    Kentucky
    , then
    General Information
    .
  3. Review your account number in the Corporation/LLET account number field.
  4. If incorrect, correct it and do a full recompute.
  5. Recreate the electronic file and resubmit the return.
  6. If correct, you'll need to contact Kentucky's Taxpayer Registration at (502) 564-3306.
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