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Apply open credits in detail billing

Display open A/R items in detail billing

Follow these steps to determine if the client you are billing has an unapplied payment or credit that can or will (depending on your user preferences) be applied to the invoice being created.
  1. On any tab of the
    Detail Billing
     screen, select
    Dashboard for <ClientName>
    .
  2. Select the view that includes the
    Open Items
     portlet (or add it to one of the views).
  3. The Open Items portlet displays any unapplied credits.

Apply open credits with the approval process for billing turned off

Use the
Apply Open Credits
 window to apply any receipts, credit memos, or write-offs that are not fully applied during detail billing.
Follow these steps to apply open credits in detail billing.
  1. Select
    Actions
    , then
    Billing
    .
  2. Mark the checkbox for the client engagement you want to bill and select
    Detail Bill Selected
    .
  3. In the
    Summary
     tab, enter the billing amount.
  4. Select next to the
    Open credit balance
     field to open the
    Apply Open Credits
     window.
  5. The Apply Open Credits window lists any receipts, credit memos, or write-offs that aren't fully applied. Do one of the following:
    • Enter the amount you want to apply in the
      Applied to this Invoice
       field.
    • Select
      Auto Apply
       to have the application apply credits to the invoice, starting with the oldest open credits.
  6. Select
    OK
     to apply the credits.

Apply open credits with the approval process for billing turned on

When the approval process for billing is turned on, you can't apply open credits while in the
Detail Billing
 screen because the invoice must be posted before a receipt can be applied to it. You can apply open credits when posting an invoice created using any of the available methods, including detail billing, quick billing, standard billing, recurring billing, and integrated invoices.
  1. Select
    Actions
    ,
    Billing
    , then the
    Review
     tab.
  2. Select the invoice you want to post by marking the corresponding checkbox.
  3. Select
    Post Selected
    .
    • If you selected
      Automatically apply open credits
      , the
      Applied to this Invoice
       field is populated automatically with the amount of the receipt up to the amount of the invoice. You can adjust this amount if necessary, or set it to 0 if you don't want to apply the receipt to this invoice.
    • If you haven't selected
      Automatically apply open credits
      , the
      Applied to this Invoice
       field will be blank. Either enter the amount you want to apply (up to the amount of the invoice), or select
      Auto Apply
       to apply the entire amount to this invoice.
If you didn't select
Automatically display Apply Open Credits
 in the User Preferences, 1 of the following conditions applies.
  • If you selected
    Automatically apply open credits
    , the open credit amount will be applied to this invoice up to the amount of the invoice. You won't have the chance to change the amount applied while billing.
  • If you didn't select
    Automatically apply open credits
    , any open credits won't be applied to this invoice. You won't have the opportunity to apply a credit while billing.

This article applies to:

  • Product: Practice CS
  • Subject: Billing