Create a binder using client's TaxCaddy documents

Follow these steps to create a binder using a client's tax documents gathered in TaxCaddy. See also, Adding documents to existing binders.
  1. On the
    Overview
    screen, select a client tile to view the client profile. You can also search for a client and select the client tile from the result.
  2. Select
    Create Binder
    to create a new binder.
    Create Binder
    is disabled if:
    • There are no uploaded documents in the client's profile
    • The client is in
      Not Connected
      or
      Enrolled
      status.
    If your client's profile doesn’t include a Tax Client ID, you'll get an alert that says the following:
    Unable to create binder due to missing Tax Client Id. Please edit the client record in Client Management.
    To update your client's information, select
    Administrative
    ,
    Client Management
    , then edit the client record.
    Similarly, if you're creating a binder for a 1041 tax return, you'll need to provide the Tax Client ID associated with a 1041 return. You can provide the Tax Client ID when you create a new 1041 tax return profile or edit an existing 1041 tax return profile from the clients' profile.
  3. Your browser downloads a PBFx file. Select the file to open the SurePrep submission screen.
  4. In the
    TaxCaddy Service Selection
    window, select the service type from the dropdown then select
    Submit
    .
    If a client profile has 7216 Consent as received, you'll get a reminder that offshore services are available for this binder (that is, Outsource Offshore, 1040SCANverify Offshore, 1040SCANverify+ Offshore).
  5. On the
    Create New Binder
    window, select all applicable options under the Select Binder Options section.
    The
    7216 Consent Received?
    option will be automatically selected based on the consent in TaxCaddy Client Profile. Applicable to Outsource (Offshore/Onshore), 1040SCANverify (Offshore/Onshore), 1040SCANverify+ (Offshore/Onshore).
    You won’t be able to change the
    Owner
    field unless you're an Owner(user), have the
    Assign New Owner
    permission or Firm System Administrator.
  6. Select your tax software template under the Select Binder Template section. This will be selected automatically based on the tax software selected for the client in TaxCaddy, however, you can change the selection if necessary.
  7. Under Select Source Documents, select
    Select TaxCaddy Documents
    .
  8. On the
    Select TaxCaddy Documents
    window, mark the checkbox next to the document name to include the document in the binder. You can also clear the checkbox to exclude the document from being submitted to the binder.
    For convenience, documents marked with the Document Flag icon will be pre-selected by default.
    Documents that have already been added to the binder can't be added again. To view already submitted documents, mark the
    Show already submitted documents
     checkbox.
    Documents that haven’t passed SurePrep's document validation process will be isn't available when selecting documents to include in your client's binder. These documents are denoted by the CANNOT INCLUDE IN BINDER text in the Flags column.
  9. The client's documents are imported from TaxCaddy and the documents are automatically selected to be submitted for OCR. The Uploaded Tax Questionnaire document will be disabled and can't be sent to OCR.
  10. When using GoSystem, the
    Locator
    and
    Account Number
    will be populated automatically. When using CCH Axcess,
    Tax Client ID
    ,
    Account Number
    , and
    Version
    will be populated automatically. (Version will be blank if not present). When using other tax software or if you need to make any changes, provide the additional information.
  11. Make sure all information is correct and then select
    Submit
    . The binder is created.
  12. You won't be able to add additional documents while the binder is in verification (status SP Processing). Once the binder is no longer in verification, you can add additional documents from the client's Tax Documents tab by selecting
    Open Binder
    .

Failed Submission

The binder submission status will show an error icon if there is an error in your submission. Rectify the error in the text then select
Create Binder
to try again.
For example, in the following scenario, you'll need to correct the client's locator number. Select
Administrative
,
Client Management
, then edit the client record with the correct Tax Client ID.

Additional notes

The printed copy of the questionnaire, tax payments, and messages won’t be selected for OCR on the
Create New Binder
window and the
OCR
checkbox will be disabled by default.

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