F8863-512-02 e-file error

For each student in Form 8863, Line 20 'StudentNameControl' and Line 21 'StudentSSN' must match e-File database. (value #########, rule F8863-512-02)
note
The value represents the SSN of the rejected student.
You'll get this error if the student's Social Security number (SSN) or last name is incorrect according to the IRS e-File database.

Solution

  1. Go to the Educate folder.
  2. Select the Educate screen.
  3. Open the
    Eligible student information
    statement window.
  4. Check the
    Student's SSN
    and
    Last Name
    .
  5. Correct any incorrect information, then recreate and retransmit the e-file.
  6. If the SSN and name are correct, you'll need to file the return on paper with Form 8948. Contact the IRS at 866.255.0654 for more information.

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