F8863-528-03 e-file error

Each Student SSN that has a value on Form 8863, Line 21 must not be the same as that in another Form 8863 for the same tax year.
note
The value represents the Social Security number (SSN) of the student causing the rejection.
This error indicates that the student's SSN was claimed for the Form 8863 credit on another tax return.

Solution

  1. Go to the Educate screen in the Educate folder.
  2. Check the
    Student's SSN
    and
    Last Name
    fields in the
    Eligible student information
    statement.
  3. Correct any incorrect information, then recreate and resubmit the electronic file.
  4. If everything's correct, you'll need to file the return on paper with Form 8948. Contact the IRS e-help desk at 866.255.0654 for more information.

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