IND-032-04 e-filing error

Incorrect Data: /Return/ReturnHeader/Filer/SpouseSSN: 'SpousePriorYearPIN' or 'SpousePriorYearAGIAmt' in the Return Header must match the e-File database.(value #########, rule IND-032-04)
You'll get this error if the spouse's
Prior year PIN
or
Prior year AGI
don't  match the IRS' records.

Solution

  1. Go to the
    PIN
    screen, in the
    Electronic Filing
    folder.
  2. Check the
    Prior year spouse PIN
    and
    Prior year AGI
    for the spouse.
  3. If incorrect, correct it, then re-create and retransmit the return.
  4. If correct do one of the following:
    • Contact the IRS at 800-829-1040 for more information.
    • Use the Practitioner PIN option.
  5. If you want to set up the Practitioner PIN for all clients:
    1. Select
      Setup
      , then
      Office Configuration
      .
    2. Select the
      E-Filing
      tab.
    3. Select
      ERO
      , then mark the
      Practitioner PIN Program filer
      checkbox.
    note
    • To turn off
      Practitioner PIN
      , clear the checkbox after you've re-transmitted the rejected return.
    • If you've entered
      Prior year PIN
      or
      Prior year AGI
      on the
      PIN
      screen, you'll need to delete these entries before you can use the Practitioner PIN and for the return to be accepted.

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