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1040 E-file errors

IND-116-01 e-file error

Each dependent in 'DependentDetail' on the return with 'EligibleForChildTaxCreditInd' checked must be under the age of 17. You may be eligible to claim the "Credit for other dependents" if you meet the requirements for the credit. (value #########, rule IND-116-01).
You'll get this error when there's a dependent age 17 or older who has claimed for the Child Tax Credit on the return. To qualify for the credit, the dependent must be under 17.

Solution

note
The value in the error message represents the SSN of the dependent causing the rejection.
  1. Go to the
    General input
     folder.
  2. Select the
    General
     screen.
  3. Open the
    Dependent
     statement.
  4. Make sure
    Date of Birth
     is correct for each dependent.
  5. For any dependents over age 17, change the
    Dep Code
     to 3, 4, 7 or 8.
    note
    Choosing one of those codes excludes them from Child Tax Credit consideration.
  6. If the dependent is under the age of 17, you'll need to ask the taxpayer to contact the Social Security Administration at 800-772-1213 to verify the date of birth they have on file:
    • If the date of birth is incorrect, have them correct it. It could take up to 10 days for the change to affect the IRS e-file database. 
    • If the date of birth is correct, have the taxpayer contact the IRS at 800-829-1040 to verify the date of birth on file and to correct it.
  7. When the IRS and SSA have the correct date of birth, you can either:
    • Re-create and retransmit the return.
    • Paper file the return.

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