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IND-902 e-file error
The Primary SSN in the Return Header has been locked. The account was locked per the taxpayer's request. (value, rule IND-902)
You'll get this error if the taxpayer's SSN is locked per the taxpayer's request.
Solution
If the IRS issued a 6-digit identity protection PIN to the taxpayer, double check the PIN entered on the return.
- Go to the IDAuth screen in the Electronic Filing Folder.
- Verify the PIN entered in theTaxpayerfield.
- If it's incorrect, correct it, then recreate and retransmit the return.
- If it's correct, you'll need to file the return on paper.