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IND-996 e-file error
The Dependent/Qualifying Person Identity Protection Personal Identification Number (IP PIN) provided on the return is not valid. Please visit www.irs.gov/getanippin for further information and resubmit your return with the correct number.
You'll get this error if a dependent on the return has an Identity Protection PIN and you enter the wrong PIN on the return.
Solution
- Verify the PIN information with the client.
- Go to the General folder.
- Select the 1040 screen.
- Open theDependentstatement.
- Check the PIN in the IP PIN column.
- Correct any typos or incorrect information, then re-create and retransmit the e-file.
- If you don't know the PIN, or if you receive this rejection multiple times, have the taxpayer retrieve the dependent's IP PIN or file the return on paper.