CS Connect: Red exclamation point next to Electronic Filing: Transmit returns

A red exclamation point next to the Electronic Filing: Transmit returns checkbox indicates that one or more clients have been edited since their electronic file was generated. To include the changes in the client's e-file, perform the following steps:
  1. Within CS Connect, access the
    Electronic Filing
    tab.
  2. Select
    Delete
    to open the
    Confirm ELF file deletion
    window.
  3. Select
    Yes
    to delete one or more electronic files for the clients listed. Note that this step doesn't remove client data, it only deletes the e-files for the clients listed.
  4. Next, reopen the client.
  5. Press
    Ctrl + D
    to review ELF Critical Diagnostics, if any exist.
  6. Select
    File
    , then
    Print Returns
    and recreate the electronic file.
Chat now

error-icon

Triva isn't available right now.

Check out the support page for our phone number and hours

error-close