Triva isn't available right now.
Check out the support page for our phone number and hours
Legal
Recommended Products
-
CoCounsel
Move faster and accomplish more with a professional-grade, generative AI assistant that transforms the way you work. Thomson Reuters CoCounsel is with you every step of the way, backed by authoritative content and industry-leading expertise.
-
Westlaw
Conduct legal research efficiently and confidently using trusted content, proprietary editorial enhancements, and advanced technology.
-
Practical Law
Accelerate how you find answers with powerful generative AI capabilities and the expertise of 650+ attorney editors. With Practical Law, access thousands of expertly maintained how-to guides, templates, checklists, and more across all major practice areas.
Questions? We are here to help
Tax & Accounting
-
Top products for corporations
-
Top products for accounting firms
Recommended Products
-
CoCounsel
Move faster and accomplish more with a professional-grade, generative AI assistant that transforms the way you work. Thomson Reuters CoCounsel is with you every step of the way, backed by authoritative content and industry-leading expertise.
-
UltraTax CS
Provides a full line of federal, state, and local programs. Save time with tax planning, preparation, and compliance.
-
1040SCAN
Automate work paper preparation and eliminate data entry
Questions? We are here to help
Trade & Supply
Recommended Products
-
Foreign Trade Zone Management
Software that keeps supply chain data in one central location. Optimize operations, connect with external partners, create reports and keep inventory accurate.
-
Indirect Tax
Automate sales and use tax, GST, and VAT compliance. Consolidate multiple country-specific spreadsheets into a single, customizable solution and improve tax filing and return accuracy.
Questions? We are here to help
Risk & Fraud
Recommended Products
-
CLEAR
Search volumes of data with intuitive navigation and simple filtering parameters. Prevent, detect, and investigate crime.
-
Fraud Detect
Identify patterns of potentially fraudulent behavior with actionable analytics and protect resources and program integrity.
-
ID Risk Analytics
Analyze data to detect, prevent, and mitigate fraud. Focus investigation resources on the highest risks and protect programs by reducing improper payments.
Questions? We are here to help
News & Media
Recommended Products
-
Reuters Connect
Around the globe, with unmatched speed and scale, Reuters Connect gives you the power to serve your audiences in a whole new way.
-
Reuters Plus - Content Studio
Reuters Plus, the commercial content studio at the heart of Reuters, builds campaign content that helps you to connect with your audiences in meaningful and hyper-targeted ways.
-
Reuters.com Platform
Reuters.com provides readers with a rich, immersive multimedia experience when accessing the latest fast-moving global news and in-depth reporting.
Questions? We are here to help
Books
Recommended Products
-
What's new in legal products
Shop our latest titles
-
Shop tax customer favorites
ProView Quickfinder favorite libraries
Questions? We are here to help
Developers
-
APIs by industry
-
Related sites
-
United States Support
-
International support
-
New releases
-
Join a TR community
-
Free trials & demos
NetFirm CS setup for the Thomson Reuters Account
important
If you currently use your NetStaff CS account to sign-in to your CS Professional Suite desktop applications, you must first access netlinksolution.com and migrate your existing NetStaff CS account to a Thomson Reuters Account before accessing your desktop applications.
What changes should you expect from NetFirm CS (including NetStaff CS and NetClient CS)?
- Multiple NetStaff CS and/or NetClient CS accounts. A different Thomson Reuters account is needed if the same person needs to access NetStaff CS and NetClient CS. If you only have one email address, consider using an alias.
- NetStaff CS linked accounts. Existing accounts that are setup as linked will continue to work as is. The ability to add new linked accounts will no longer be supported. If you do need multiple separate NetFirm CS logins, you will need to create multiple Thomson Reuters accounts. If you only have one email address, consider using an alias.
- New user account creation. The Single user β manual notification user creation option has been removed because you are no longer able to set the userβs password.
- Microsoft Exchange accounts with ActiveSync. Existing accounts with ActiveSync enabled will continue to work as is. Your Microsoft Exchange password and Thomson Reuters Account password however will no longer be linked. For users with existing Microsoft Exchange accounts and a new Thomson Reuters Account, you will continue to use the same password for both until your Microsoft Exchange account password expires. You will be notified ahead of time when your Microsoft Exchange password is about to expire. For users who have a Thomson Reuters Account and enable a Microsoft Exchange account with ActiveSync when a Thomson Reuters Account, email instructions will be sent to the user on how to set up ActiveSync based on their device preferences.
- Managing your account. To edit your account details, selectManage your Thomson Reuters Accountfrom the name drop down. Within the Thomson Reuters Account, you can change your email address, password and manage your two-factor authentication options.
- Report updates. Some reports will no longer be supported after the launch of the new sign-in experience. This is temporary and will be updated soon to reflect the recent changes that will come.
- Access to other employees NetStaff CS accounts (if terminated, for example). If the firm needs to gain access of a portal of an employee who is no longer with your firm, please ask the Firm Licensee to contact Support.
This article applies to:
- Product: Virtual Office CS
- Subject: Two-factor authentication