Clear advanced printing features options to print documents correctly

When printing from applications that are running in the Virtual Office CS, Software as a Service (SaaS), or Virtual Client Office environment, documents may not print correctly. In many cases, clearing the
Enable advanced printing features
checkbox resolves this.
If print jobs are not printing correctly or not printing at all, check the following:
  1. Make sure your printers appear in the printer list.
  2. Run a search, enter
    devices and printers
    , then select
    Devices and Printers
    .
  3. Make sure that the printer is listed in the application's Print window.
  4. For example, in FileCabinet CS, make sure the printer is listed in the
    Printer
    dropdown. Select
    File
    ,
    Print
    , and then select the
    Print
    button.
  5. You can clear the advanced printing features for any printer that's listed.
  6. Close all applications that are running in the Virtual Office CS, SaaS, or Virtual Client Office environment.
  7. Run a search, enter
    devices and printers
    , then select
    Devices and Printers
    .
  8. Right-click the printer, then select
    Printer properties
    .
  9. Select the
    Advanced
    tab.
  10. Clear the
    Enable advanced printing features
    checkbox.
  11. Select
    OK
    .
  12. Re-open the application and try to print.
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