Troubleshoot screen flicker or mouse shake when using Virtual Office CS or SaaS applications

When opening applications or working in Virtual Office CS or Software as a Service (SaaS) applications, you may experience any of the following issues:
  • Screen flicker
  • Mouse shake
  • Misaligned mouse
  • Dual monitor issues
Follow these steps to troubleshoot the issue on Windows 10.
  1. Open your
    Display
    settings.
  2. Set
    Change the size of text, apps, and other items
    to
    100%
    in the Scale and layout section.
  3. Make sure
    Display resolution
    is set to the recommended setting for each monitor.
  4. Restart your computer.
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